Wir suchen ab sofort einen IT-Systemadministrator (m/w/d) 1st Level Support / Helpdesk für unser Büro in Berlin in Vollzeit. * Unterstützung des Helpdesks im 1st Level Support unter Anwendung von IT-Service-Management-Prinzipien * Sicherstellung eines reibungslosen IT-Supports durch Annahme, Bearbeitung und Weiterleitung von Anfragen * Du bringst eine Reisebereitschaft (bis zu <20%) im Rahmen der Projekt- und Supporttätigkeiten sowie einen PKW-Führerschein mit.
Wir suchen ab sofort einen IT-Systemadministrator (m/w/d) 1st Level Support / Helpdesk für unser Büro in Berlin in Vollzeit. * Unterstützung des Helpdesks im 1st Level Support unter Anwendung von IT-Service-Management-Prinzipien * Sicherstellung eines reibungslosen IT-Supports durch Annahme, Bearbeitung und Weiterleitung von Anfragen * Du bringst eine Reisebereitschaft (bis zu <20%) im Rahmen der Projekt- und Supporttätigkeiten sowie einen PKW-Führerschein mit.
Zusammen mit deinem Team stellt ihr den operativen Support für Incidents und Service Requests unserer Kunden im öffentlichen Umfeld sicher * Fehleranalyse und Entstörung (remote) auf 1st und 2nd Level Ebene von Windows 11 Devices im Rahmen des Endpoint Managements (50.000 Devices)
Zusammen mit deinem Team stellt ihr den operativen Support für Incidents und Service Requests unserer Kunden im öffentlichen Umfeld sicher * Fehleranalyse und Entstörung (remote) auf 1st und 2nd Level Ebene von Windows 11 Devices im Rahmen des Endpoint Managements (50.000 Devices)
Bearbeitung von Supportanfragen im 1st und 2nd LevelSupport Als Support Specialist Warteschlangenmanagement sorgst du dafür, dass unsere Kunden ihre Qmatic-Orchestra-Lösungen zuverlässig und effizient nutzen können. Dabei erwartet dich ein abwechslungsreicher Mix aus Support, Systembetrieb und technischer Beratung. * Erfahrung im technischen Support, Application Management oder Systembetrieb
Bearbeitung von Supportanfragen im 1st und 2nd LevelSupport Als Support Specialist Warteschlangenmanagement sorgst du dafür, dass unsere Kunden ihre Qmatic-Orchestra-Lösungen zuverlässig und effizient nutzen können. Dabei erwartet dich ein abwechslungsreicher Mix aus Support, Systembetrieb und technischer Beratung. * Erfahrung im technischen Support, Application Management oder Systembetrieb
Weiterleitung komplexer Probleme: Komplexere Fehlermeldungen und Anfragen arbeitest du auf und leitest sie an den 2nd LevelSupport weiter. * Client-Bereich Support: Installation, Konfiguration und Troubleshooting im Clientbereich gehören ebenfalls zu deinen Aufgaben. * Telefonsupport und Engagement: Du bringst Freude am Telefonsupport mit, arbeitest engagiert und strukturiert und findest gerne Lösungen für Probleme.
Weiterleitung komplexer Probleme: Komplexere Fehlermeldungen und Anfragen arbeitest du auf und leitest sie an den 2nd LevelSupport weiter. * Client-Bereich Support: Installation, Konfiguration und Troubleshooting im Clientbereich gehören ebenfalls zu deinen Aufgaben. * Telefonsupport und Engagement: Du bringst Freude am Telefonsupport mit, arbeitest engagiert und strukturiert und findest gerne Lösungen für Probleme.
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Noch nichts dabei? Es gibt 79 weitere Jobs, die zu deiner Suche passen könnten
Mit Hilfe eines Ticketsystems (Jira ServiceDesk) werden sämtliche Aufgaben der IT Administration durch die unterschiedlichen Support-Level gesteuert. * Du unterstützt unsere Projekte im Linux Bereich (2nd und 3rd LevelSupport per Ticketsystem (Inhouse)) * Du bringst 1-2 Jahre Berufserfahrung in der Administration von Linux-Serverumgebungen mit
Mit Hilfe eines Ticketsystems (Jira ServiceDesk) werden sämtliche Aufgaben der IT Administration durch die unterschiedlichen Support-Level gesteuert. * Du unterstützt unsere Projekte im Linux Bereich (2nd und 3rd LevelSupport per Ticketsystem (Inhouse)) * Du bringst 1-2 Jahre Berufserfahrung in der Administration von Linux-Serverumgebungen mit
Du betreust die Mitarbeiter:innen bei IT‑Fragen und IT‑Problemen (First-Level-Support). * Erfahrung im IT-Anwendersupport (1st- und/oder 2nd-Level-Support). Mit rund 1.200 Beschäftigten sowie ca. 500 Gästen tragen wir zum Helmholtz-Forschungsbereich Erde und Umwelt bei und verbinden Spitzenforschung mit gesellschaftlicher Relevanz und internationaler Zusammenarbeit. Wir suchen eine:n IT-Systemadministrator:in/Scientific IT Support Specialist, die:der mit Engagement und Teamgeist unsere IT-Services mitgestaltet und kontinuierlich verbessert. * Du kommunizierst und koordinierst mit externen Firmen, z. B. für Support-Verträge und Reparaturen * Kenntnisse im Umgang mit Ticketsystemen und strukturierten Supportprozessen
Du betreust die Mitarbeiter:innen bei IT‑Fragen und IT‑Problemen (First-Level-Support). * Erfahrung im IT-Anwendersupport (1st- und/oder 2nd-Level-Support). Mit rund 1.200 Beschäftigten sowie ca. 500 Gästen tragen wir zum Helmholtz-Forschungsbereich Erde und Umwelt bei und verbinden Spitzenforschung mit gesellschaftlicher Relevanz und internationaler Zusammenarbeit. Wir suchen eine:n IT-Systemadministrator:in/Scientific IT Support Specialist, die:der mit Engagement und Teamgeist unsere IT-Services mitgestaltet und kontinuierlich verbessert. * Du kommunizierst und koordinierst mit externen Firmen, z. B. für Support-Verträge und Reparaturen * Kenntnisse im Umgang mit Ticketsystemen und strukturierten Supportprozessen
With its well-established innovative strength and industry-leading global TechCenter network, MKS Inc. delivers pioneering solutions through its Atotech brand – combined with unparalleled on-site support for customers worldwide. * Support product management and sales teams in defining clear value propositions and messaging * Actively support the development and execution of the global brand strategy and ensure adherence to corporate identity guidelines * High level of initiative, structured working style, and strong teamwork and communication skills
With its well-established innovative strength and industry-leading global TechCenter network, MKS Inc. delivers pioneering solutions through its Atotech brand – combined with unparalleled on-site support for customers worldwide. * Support product management and sales teams in defining clear value propositions and messaging * Actively support the development and execution of the global brand strategy and ensure adherence to corporate identity guidelines * High level of initiative, structured working style, and strong teamwork and communication skills
Bei Bedarf Bearbeitung von Störungsmeldungen im Rahmen des 3rd LevelSupports Das heißt für Sie Verantwortung ab Tag 1 und vielfältige Möglichkeiten, das eigene Potenzial zu entfalten. Ob Softwareentwicklung, Systemadministration oder IT-Support – wir treiben die digitale Transformation voran.
Bei Bedarf Bearbeitung von Störungsmeldungen im Rahmen des 3rd LevelSupports Das heißt für Sie Verantwortung ab Tag 1 und vielfältige Möglichkeiten, das eigene Potenzial zu entfalten. Ob Softwareentwicklung, Systemadministration oder IT-Support – wir treiben die digitale Transformation voran.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Handle deployment, bug fixing, and incident handling with a high level of independence, taking features from concept to production. * Act as a sparring partner for Product Managers during Product Discovery, ensuring technical decisions support the experience. * A relocation package with visa support for those who need it.
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Handle deployment, bug fixing, and incident handling with a high level of independence, taking features from concept to production. * Act as a sparring partner for Product Managers during Product Discovery, ensuring technical decisions support the experience. * A relocation package with visa support for those who need it.
Becker Büttner Held Rechtsanwälte Steuerberater Unternehmensberater PartGmbB
Berlin
Teilweise Home-Office
1st/2nd-LevelSupport für Endanwender bei Hard- und Softwareproblemen mit Windows-Applikationen, Windows-Betriebssystemen und Netzwerken - Deshalb unterstützen rund 1.000 Mitarbeiter:innen in Berlin, München, Köln, Hamburg, Stuttgart, Erfurt und Brüssel unsere Mandant:innen vor und hinter den Kulissen. * Gute Kenntnisse und Erfahrung im IT-Support * Support-Erfahrungen im gängigen Soft- und Hardwareumfeld (Microsoft, Apple, Lenovo)
1st/2nd-LevelSupport für Endanwender bei Hard- und Softwareproblemen mit Windows-Applikationen, Windows-Betriebssystemen und Netzwerken - Deshalb unterstützen rund 1.000 Mitarbeiter:innen in Berlin, München, Köln, Hamburg, Stuttgart, Erfurt und Brüssel unsere Mandant:innen vor und hinter den Kulissen. * Gute Kenntnisse und Erfahrung im IT-Support * Support-Erfahrungen im gängigen Soft- und Hardwareumfeld (Microsoft, Apple, Lenovo)
Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). This is a unique opportunity to shape our nutrition proposition from the ground up — running 1-on-1 patient consultations, creating expert-led content, and working closely with our product and marketing teams to build something that genuinely improves patient outcomes and retention. * Conduct 1-on-1 nutrition consultations with patients, understanding their pain points and guiding them through personalised treatment plans. * Collaborate with the marketing and product teams to develop and distribute content that supports patient engagement and retention. * Native-level German speaker — essential for working directly with German-speaking patients.
Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). This is a unique opportunity to shape our nutrition proposition from the ground up — running 1-on-1 patient consultations, creating expert-led content, and working closely with our product and marketing teams to build something that genuinely improves patient outcomes and retention. * Conduct 1-on-1 nutrition consultations with patients, understanding their pain points and guiding them through personalised treatment plans. * Collaborate with the marketing and product teams to develop and distribute content that supports patient engagement and retention. * Native-level German speaker — essential for working directly with German-speaking patients.
The Hertie School is launching a new large collaborative research project Plattform #Staatsmodernisierung to support German government's modernization agenda funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). To support this research programme, we are seeking three highly motivated Researchers (either a part-time (50%) or full-time (100%). Earliest starting date on 1 August 2026 for a period of up to 3 years. * Building and maintaining relationships with government organisations across Germany to support data collection and the dissemination of research findings; * Full fluency in German (minimum C1 level).
The Hertie School is launching a new large collaborative research project Plattform #Staatsmodernisierung to support German government's modernization agenda funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). To support this research programme, we are seeking three highly motivated Researchers (either a part-time (50%) or full-time (100%). Earliest starting date on 1 August 2026 for a period of up to 3 years. * Building and maintaining relationships with government organisations across Germany to support data collection and the dissemination of research findings; * Full fluency in German (minimum C1 level).
The Hertie School is launching a new large collaborative research project Plattform #Staatsmodernisierung to support German government's modernisation agenda funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at theHertie School but also through a large broad network of affiliated researchers. To support these communication activities, we are looking for a highly motivated communications professional. The part-time (50%) position is funded by the Bundesministeriums für Digitales und Staatsmodernisierung (BMDS) and is available earliest on 1 August 2026 for a period of up to 3 years.
The Hertie School is launching a new large collaborative research project Plattform #Staatsmodernisierung to support German government's modernisation agenda funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at theHertie School but also through a large broad network of affiliated researchers. To support these communication activities, we are looking for a highly motivated communications professional. The part-time (50%) position is funded by the Bundesministeriums für Digitales und Staatsmodernisierung (BMDS) and is available earliest on 1 August 2026 for a period of up to 3 years.
Berlin Mitte, Frankfurt am Main, Karlsruhe, Münster, Hannover, Koblenz
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Bearbeitung von Incidents und Service Requests im 3rd-Level-Support sowie Schulung von und Erstellung von Dokumentationen - Wir sind eins der größten Systemhäuser und Technologiepartner in Deutschland mit über 1.500 Kolleg:innen an 11 Standorten.
Bearbeitung von Incidents und Service Requests im 3rd-Level-Support sowie Schulung von und Erstellung von Dokumentationen - Wir sind eins der größten Systemhäuser und Technologiepartner in Deutschland mit über 1.500 Kolleg:innen an 11 Standorten.
We are looking for a Student Assistant for the newly established Plattform #Staatsmodernisierung in part-time (10 hours/week), starting 1 August 2026 and funded by the Bundesministerium für Digitales und Staatsmodernisierung (BMDS). The successful candidate will work for the new collaborative research project Plattform #Staatsmodernisierung to support German government's modernisation agenda and funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at the Hertie School but also through a large broad network of affiliated researchers. The Student Assistant will be part of a larger research team and support the ...
We are looking for a Student Assistant for the newly established Plattform #Staatsmodernisierung in part-time (10 hours/week), starting 1 August 2026 and funded by the Bundesministerium für Digitales und Staatsmodernisierung (BMDS). The successful candidate will work for the new collaborative research project Plattform #Staatsmodernisierung to support German government's modernisation agenda and funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at the Hertie School but also through a large broad network of affiliated researchers. The Student Assistant will be part of a larger research team and support the ...
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Exceptional German writing skills at C2+ level, with a strong portfolio demonstrating high-quality German copywriting craft. * A relocation package with visa support for those who need it. We're here to support you!
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Exceptional German writing skills at C2+ level, with a strong portfolio demonstrating high-quality German copywriting craft. * A relocation package with visa support for those who need it. We're here to support you!
We are looking for a Student Research Assistant for the newly established project Plattform #Staatsmodernisierung in part-time (10 hours/week), starting 1 August 2026 and funded by the Bundesministerium für Digitales und Staatsmodernisierung (BMDS). The successful candidate will work for the new collaborative research-project Plattform #Staatsmodernisierung to support German government's modernisation agenda and funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at the Hertie School but also through a large broad network of affiliated researchers. * An excellent command of both German (min. C1 level) and English.
We are looking for a Student Research Assistant for the newly established project Plattform #Staatsmodernisierung in part-time (10 hours/week), starting 1 August 2026 and funded by the Bundesministerium für Digitales und Staatsmodernisierung (BMDS). The successful candidate will work for the new collaborative research-project Plattform #Staatsmodernisierung to support German government's modernisation agenda and funded by a research grant of the German Ministry for Digital Transformation and Government Modernisation (BMDS). The project aims to strengthen government capacity and implementation capability for holistic government modernisation in Germany across all levels of government through policy-relevant research at the Hertie School but also through a large broad network of affiliated researchers. * An excellent command of both German (min. C1 level) and English.
We achieve this through robust customer identity verification, proactive risk management, and seamless customer support. This foundation enables N26 to achieve sustainable growth while maintaining the highest levels of trust with our customers and regulators. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * A relocation package with visa support for those who need it.
We achieve this through robust customer identity verification, proactive risk management, and seamless customer support. This foundation enables N26 to achieve sustainable growth while maintaining the highest levels of trust with our customers and regulators. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * A relocation package with visa support for those who need it.
Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München, Nürnberg
Teilweise Home-Office
Schnelle Bewerbung
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse. * Sicherstellen der vereinbarten Service Level
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse. * Sicherstellen der vereinbarten Service Level
Frankfurt am Main, Berlin, Dresden, Hamburg, Leinfelden-Echterdingen, München, Nürnberg
Teilweise Home-Office
Schnelle Bewerbung
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse. * Sicherstellung der vereinbarten Service Level
Mit über 1.000 hochqualifizierten Mitarbeitenden entwickelt und betreibt sie modernste Informationssysteme, managt Private & Public Cloud-Plattformen, sichert den langfristigen 24/7 Systemsupport und die Verfügbarkeit kritischer Betriebsprozesse. * Sicherstellung der vereinbarten Service Level
We are seeking a talented engineer to join our Customers Identity segment, responsible for developing customer identity verification products that are frictionless to users, flexible and secure, ensuring the authenticity of our customers as we grow whilst maintaining a high level of trust with regulators. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * A relocation package with visa support for those who need it. We're here to support you!
We are seeking a talented engineer to join our Customers Identity segment, responsible for developing customer identity verification products that are frictionless to users, flexible and secure, ensuring the authenticity of our customers as we grow whilst maintaining a high level of trust with regulators. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * A relocation package with visa support for those who need it. We're here to support you!
Through our research, we support the development of effective and safe medicines – for example, for the treatment of cancer and other serious diseases. As a HR Business Partner (m/f/d), you will be the first point of contact for all employees and managers up to and including Group Lead level on all HR-related matters. * Advising and supporting and up to and including Group Lead level throughout the entire employee lifecycle – across all departments * Support for individual HR measures, performance reviews, conflict situations and change processes * Initial relevant professional experience in HR (approx. 1–2 years), ideally in a manufacturing, regulated or fast-growing environment * Native-level German (C2) is essential; good English is preferable
Through our research, we support the development of effective and safe medicines – for example, for the treatment of cancer and other serious diseases. As a HR Business Partner (m/f/d), you will be the first point of contact for all employees and managers up to and including Group Lead level on all HR-related matters. * Advising and supporting and up to and including Group Lead level throughout the entire employee lifecycle – across all departments * Support for individual HR measures, performance reviews, conflict situations and change processes * Initial relevant professional experience in HR (approx. 1–2 years), ideally in a manufacturing, regulated or fast-growing environment * Native-level German (C2) is essential; good English is preferable
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices * Support the implementation and integration of tooling related to BCM and CM * Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, ...
We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices * Support the implementation and integration of tooling related to BCM and CM * Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, ...
Was ist das Durchschnittsgehalt für 1 Level Support in Berlin?
Durchschnittsgehalt pro Jahr
37.100 €
Das Durchschnittsgehalt für 1 Level Support in Berlin liegt bei 37.100 €. Gehälter für 1 Level Support in Berlin liegen im Bereich zwischen 32.100 € und 44.100 €.
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Wie viele offene Stellenangebote gibt es für 1 Level Support Jobs in Berlin?
Aktuell gibt es auf StepStone 84 offene Stellenanzeigen für 1 Level Support Jobs in Berlin.
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