Erfahrung im technischen Support oder im Serviceumfeld * Aufbau und Weiterentwicklung eines professionellen Support-Managements * Analyse wiederkehrender Supportfälle und Entwicklung nachhaltiger Lösungen zur Reduzierung von Second-Level-Anfragen
Erfahrung im technischen Support oder im Serviceumfeld * Aufbau und Weiterentwicklung eines professionellen Support-Managements * Analyse wiederkehrender Supportfälle und Entwicklung nachhaltiger Lösungen zur Reduzierung von Second-Level-Anfragen
Technical Ticket Management:Handle customer requests in Jira Service Management, provide structured documentation, and collaborate with the Tier 2 support team to sustainably solve the problems occurred on customer's site. * Alternatively: equivalent practical experience in technical support, field service, or hands-on system troubleshooting - As Field Support Technician, you will be a key part of our Solutions team to - deliver on-site technical support, repair and troubleshooting for our drone systems across Europe. You will be working closely with from the Support, R&D, Product, Training/Demo departments to resolve technical issues on-site, ensure product reliability, and enable customer success through hands-on support and knowledge transfer. * Technical Support – on site: Deliver on-site troubleshooting of the Quantum Systems products at customers' site (Europe-wide) ...
Technical Ticket Management:Handle customer requests in Jira Service Management, provide structured documentation, and collaborate with the Tier 2 support team to sustainably solve the problems occurred on customer's site. * Alternatively: equivalent practical experience in technical support, field service, or hands-on system troubleshooting - As Field Support Technician, you will be a key part of our Solutions team to - deliver on-site technical support, repair and troubleshooting for our drone systems across Europe. You will be working closely with from the Support, R&D, Product, Training/Demo departments to resolve technical issues on-site, ensure product reliability, and enable customer success through hands-on support and knowledge transfer. * Technical Support – on site: Deliver on-site troubleshooting of the Quantum Systems products at customers' site (Europe-wide) ...
niteflite networxx GmbH Netzwerke - IT Services - Security
Weilheim in Oberbayern
Teilweise Home-Office
Schnelle Bewerbung
Erste Erfahrung im IT-Support, Helpdesk oder Service-Umfeld von Vorteil * niteflite networxx GmbH Netzwerke - IT Services - Security - Über unsWir sind niteflite , ein Managed Service Provider (MSP) für mittelständische Unternehmen. Unser Anspruch ist es, exzellenten IT-Service zu liefern – nicht „irgendwie“, sondern mit dem klaren Ehrgeiz, zu den Besten in unserem Bereich zu gehören . • Annahme, Bearbeitung und Dokumentation von Tickets im 1st Level-Support • Kein Callcenter, kein Ablesen von Skripten – echter IT-Support mit Verantwortung • Strukturierte, serviceorientierte Arbeitsweise
Erste Erfahrung im IT-Support, Helpdesk oder Service-Umfeld von Vorteil * niteflite networxx GmbH Netzwerke - IT Services - Security - Über unsWir sind niteflite , ein Managed Service Provider (MSP) für mittelständische Unternehmen. Unser Anspruch ist es, exzellenten IT-Service zu liefern – nicht „irgendwie“, sondern mit dem klaren Ehrgeiz, zu den Besten in unserem Bereich zu gehören . • Annahme, Bearbeitung und Dokumentation von Tickets im 1st Level-Support • Kein Callcenter, kein Ablesen von Skripten – echter IT-Support mit Verantwortung • Strukturierte, serviceorientierte Arbeitsweise
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As a working student for the with focus on aerial image data evaluation (m/f/d) you will be a significant key function of our support team and actively support in the evaluation of aerial image data. With the team's main goal to continuously improve the efficiency and accuracy of our aerial data, you will support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV). * of lidar and aerial image data collected with drones to support customers in processing their data. * Working closely with the development department to solve complex customer problems and creating technical instructions and training documents to provide customers with the best possible support. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return ...
As a working student for the with focus on aerial image data evaluation (m/f/d) you will be a significant key function of our support team and actively support in the evaluation of aerial image data. With the team's main goal to continuously improve the efficiency and accuracy of our aerial data, you will support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV). * of lidar and aerial image data collected with drones to support customers in processing their data. * Working closely with the development department to solve complex customer problems and creating technical instructions and training documents to provide customers with the best possible support. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return ...
As a Technical Support Manager (Level 1), you are part of the global support team and serve as the first point of contact for our customers regarding technical inquiries. In doing so, you maintain oversight of the support mailbox, assist with license management, support RMA processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). * Continuous monitoring of the support mailbox to ensure fast response times * Completed technical training or relevant experience in an IT, technical, or support-related environment * Strong team spirit and motivation to work in a committed, supportive support environment * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in ...
As a Technical Support Manager (Level 1), you are part of the global support team and serve as the first point of contact for our customers regarding technical inquiries. In doing so, you maintain oversight of the support mailbox, assist with license management, support RMA processes, and help customers with basic log analyses (e.g. based on the Reseller UI manual). * Continuous monitoring of the support mailbox to ensure fast response times * Completed technical training or relevant experience in an IT, technical, or support-related environment * Strong team spirit and motivation to work in a committed, supportive support environment * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in ...
Working Student – IT Support (f/m/d) In this role, you will support a variety of onsite IT activities and gain hands-on experience in a dynamic and international environment. * Provide day-to-day hardware delivery and setup support * Handle walk-in IT support requests and inquiries * Manage and follow up on IT tickets in our IT Service Management tool (ServiceDesk Plus) * Deliver onsite support for workplace technology, printing, and audio-visual (AV) equipment issues * Support the local IT team with various operational and administrative tasks * Curious about IT and technology, with a strong interest in IT support and troubleshooting * Any experience with Microsoft 365, hardware, printers, AV equipment, or ITSM tools (e.g., ServiceNow) is a plus – but not required; we welcome motivated learners and support your development - If you are motivated to learn, we will support you in developing your ...
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Wir suchen zum nächstmöglichen Zeitpunkt bis 15.09.2026 oder 30.09.2026 einen Werkstudent IT-Support (m/w/d) Ferienjob * Abdeckung von Support-Peaks, Urlaubs- und Krankheitsvertretung im Vor-Ort-Support * Unterstützung bei der Dokumentation von Supportprozessen und Anleitungen * Enge Zusammenarbeit mit dem Service & ITSM sowie dem IT-Betriebsteam * Allgemeine Unterstützung bei Basis-Supporttätigkeiten und bei spezifischen Projekten
Wir suchen zum nächstmöglichen Zeitpunkt bis 15.09.2026 oder 30.09.2026 einen Werkstudent IT-Support (m/w/d) Ferienjob * Abdeckung von Support-Peaks, Urlaubs- und Krankheitsvertretung im Vor-Ort-Support * Unterstützung bei der Dokumentation von Supportprozessen und Anleitungen * Enge Zusammenarbeit mit dem Service & ITSM sowie dem IT-Betriebsteam * Allgemeine Unterstützung bei Basis-Supporttätigkeiten und bei spezifischen Projekten
As a Infield Service Technician, you will be a key member of our NEXUS Team, enabling smooth deployment, operation, and servicing of our advanced droneport systems at customer sites around the world. You will work closely with customers, , training and our back-office support team to ensure the successful setup, testing, and operation of droneport infrastructure in the field. Your hands-on expertise and problem-solving mindset will help ensure system performance, drive improvements, and support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV). * Commission and support the installation of NEXUS systems at customer locations. * Provide in-field technical support and troubleshooting for hardware, software, and communications systems—with support from back-office engineering teams.
As a Infield Service Technician, you will be a key member of our NEXUS Team, enabling smooth deployment, operation, and servicing of our advanced droneport systems at customer sites around the world. You will work closely with customers, , training and our back-office support team to ensure the successful setup, testing, and operation of droneport infrastructure in the field. Your hands-on expertise and problem-solving mindset will help ensure system performance, drive improvements, and support Quantum Systems in its mission to become the benchmark for aerial data collection solutions with unmanned aerial systems (sUAV). * Commission and support the installation of NEXUS systems at customer locations. * Provide in-field technical support and troubleshooting for hardware, software, and communications systems—with support from back-office engineering teams.
Von der Applikation neuer Aggregat, über die Umrüstungen von Bestandsanlagen, bis hin zum Service im Feld bieten wir unseren Kunden technischen Support. Werden Sie Teil unseres engagierten Teams und gestalten Sie mit uns die Zukunft im Service.
Von der Applikation neuer Aggregat, über die Umrüstungen von Bestandsanlagen, bis hin zum Service im Feld bieten wir unseren Kunden technischen Support. Werden Sie Teil unseres engagierten Teams und gestalten Sie mit uns die Zukunft im Service.
Als primärer Digitalisierungspartner der Bundeswehr erbringen wir stabile, sichere und effiziente IT-Services im In- und Ausland, vom Grundbetrieb bis in den einsatznahen Bereich und tragen so zur kontinuierlichen Erhöhung der Führungs- und Einsatzfähigkeit der Bundeswehr bei. Das Service Center München gewährleistet in seinem Verantwortungsbereich den Vor-Ort Service bei den Usern der Bundeswehr. * Unterstützung und Betreuung von Usern bei der Nutzung der IT-Infrastruktur im 1st- und 2nd-Level Support vor Ort * Erfahrung im Bereich Auftrags- und Störungsbeseitigung IT/TK (Hardware, Netzwerke und Telekommunikation) im Vor-Ort-Service beim User
Als primärer Digitalisierungspartner der Bundeswehr erbringen wir stabile, sichere und effiziente IT-Services im In- und Ausland, vom Grundbetrieb bis in den einsatznahen Bereich und tragen so zur kontinuierlichen Erhöhung der Führungs- und Einsatzfähigkeit der Bundeswehr bei. Das Service Center München gewährleistet in seinem Verantwortungsbereich den Vor-Ort Service bei den Usern der Bundeswehr. * Unterstützung und Betreuung von Usern bei der Nutzung der IT-Infrastruktur im 1st- und 2nd-Level Support vor Ort * Erfahrung im Bereich Auftrags- und Störungsbeseitigung IT/TK (Hardware, Netzwerke und Telekommunikation) im Vor-Ort-Service beim User
RATIONAL Technical Services GmbH - Gestalte Service-Prozesse - In unserem Team Service Operations & Reporting treibst du Innovationen rund um SAP Customer Service aktiv voran und hast damit direkten Einfluss auf unsere internationalen Rollouts. * Schnittstelle zwischen IT (SAP, CJM) und dem technischen Service * Unterstützung im Anwender-Support im Tagesgeschäft (First-Level-Support, Stammdatenpflege, Schulung, Prozess-Dokumentation)
RATIONAL Technical Services GmbH - Gestalte Service-Prozesse - In unserem Team Service Operations & Reporting treibst du Innovationen rund um SAP Customer Service aktiv voran und hast damit direkten Einfluss auf unsere internationalen Rollouts. * Schnittstelle zwischen IT (SAP, CJM) und dem technischen Service * Unterstützung im Anwender-Support im Tagesgeschäft (First-Level-Support, Stammdatenpflege, Schulung, Prozess-Dokumentation)
Technische Dokumentation: Du dokumentierst Wartungs-, Service- und Reparaturarbeiten sorgfältig und unterstützt bei der Pflege technischer Unterlagen. * Technischer Support: Du arbeitest eng mit internen Fachbereichen, Fluglehrern und internationalen Kunden zusammen und unterstützt den laufenden Trainingsbetrieb. * Idealerweise konntest du bereits erste Berufserfahrung im technischen Service, der Instandhaltung oder im Aviation-Umfeld sammeln.
Technische Dokumentation: Du dokumentierst Wartungs-, Service- und Reparaturarbeiten sorgfältig und unterstützt bei der Pflege technischer Unterlagen. * Technischer Support: Du arbeitest eng mit internen Fachbereichen, Fluglehrern und internationalen Kunden zusammen und unterstützt den laufenden Trainingsbetrieb. * Idealerweise konntest du bereits erste Berufserfahrung im technischen Service, der Instandhaltung oder im Aviation-Umfeld sammeln.
You will help ensure smooth kitchen operations, contribute to menu development, maintain the highest quality and hygiene standards, and support the team during lunch service. About usAs a Junior Sous Chef, you will support our in the daily operation of our modern corporate catering concept. * Sharing responsibility for the smooth execution of the daily cook-to-order service * Organizing, coordinating, and monitoring kitchen operations during lunch service * Hands-on mentality and the ability to motivate, support, and develop team members * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
You will help ensure smooth kitchen operations, contribute to menu development, maintain the highest quality and hygiene standards, and support the team during lunch service. About usAs a Junior Sous Chef, you will support our in the daily operation of our modern corporate catering concept. * Sharing responsibility for the smooth execution of the daily cook-to-order service * Organizing, coordinating, and monitoring kitchen operations during lunch service * Hands-on mentality and the ability to motivate, support, and develop team members * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
Support and guide sales teams and in activating campaigns and messaging in local markets worldwide * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
Support and guide sales teams and in activating campaigns and messaging in local markets worldwide * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday. * You support our Order Processing and in their daily operations, documentation activities, and the tracking of open topics. * You support the submission of applications and requests to the German Federal Office for Economic Affairs and Export Control (BAFA) via the ELAN-K2 portal, as well as through customs portals (e.g., AZG and binding tariff information (vZTA) procedures). * You support the documentation and tracking of topics using tools such as Jira, Confluence, and Microsoft Office. * You identify data inconsistencies, contribute to improving data quality, and support process optimization initiatives.
Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday. * You support our Order Processing and in their daily operations, documentation activities, and the tracking of open topics. * You support the submission of applications and requests to the German Federal Office for Economic Affairs and Export Control (BAFA) via the ELAN-K2 portal, as well as through customs portals (e.g., AZG and binding tariff information (vZTA) procedures). * You support the documentation and tracking of topics using tools such as Jira, Confluence, and Microsoft Office. * You identify data inconsistencies, contribute to improving data quality, and support process optimization initiatives.
Sie analysieren Anforderungen aus Entwicklung, Service, Fertigung, Anwendungstechnik und Markt und übersetzen diese in robuste, praxistaugliche Softwarelösungen. * Sie unterstützen bei Installation, Lizenzmanagement, Fehleranalyse und Software-Support und tragen dazu bei, unsere Lösungen zuverlässig im Einsatz zu halten. * Sie arbeiten eng mit Steuerungstechnik, Service und Verfahrensentwicklung zusammen und verbinden Softwarekompetenz mit technischem Verständnis für unsere Maschinen und Prozesse.
Sie analysieren Anforderungen aus Entwicklung, Service, Fertigung, Anwendungstechnik und Markt und übersetzen diese in robuste, praxistaugliche Softwarelösungen. * Sie unterstützen bei Installation, Lizenzmanagement, Fehleranalyse und Software-Support und tragen dazu bei, unsere Lösungen zuverlässig im Einsatz zu halten. * Sie arbeiten eng mit Steuerungstechnik, Service und Verfahrensentwicklung zusammen und verbinden Softwarekompetenz mit technischem Verständnis für unsere Maschinen und Prozesse.
Support engineers during tests of flight controllers, guidance algorithms, communication links, sensors, mechanical changes, electronics, or software updates. * Support the development and operation of a mobile Ground Control Station setup, such as a test vehicle or transportable field station. * Support the development and readiness of mobile sensor units and field equipment. * Willingness to work outdoors, travel to test sites, and support long or irregular test days when required. * Experience with flight testing, test ranges, field operations, military systems, emergency services, robotics competitions, or outdoor technical operations.
Support engineers during tests of flight controllers, guidance algorithms, communication links, sensors, mechanical changes, electronics, or software updates. * Support the development and operation of a mobile Ground Control Station setup, such as a test vehicle or transportable field station. * Support the development and readiness of mobile sensor units and field equipment. * Willingness to work outdoors, travel to test sites, and support long or irregular test days when required. * Experience with flight testing, test ranges, field operations, military systems, emergency services, robotics competitions, or outdoor technical operations.
Your work will directly contribute to delivering reliable systems that support democratic forces and have real-world impact. * Support of onboarding and offboarding processes * Strong service orientation, discretion, and reliability
Your work will directly contribute to delivering reliable systems that support democratic forces and have real-world impact. * Support of onboarding and offboarding processes * Strong service orientation, discretion, and reliability
Support and drive the annual budgeting process across departments * Prepare mid-term financial plans and support long-range planning processes * Develop and run scenario analyses (e.g. sensitivities, what-if analyses) to support business decisions * Translate data into clear, actionable insights to support timely decision-making * Support the preparation of ad-hoc analyses and management updates outside of formal MEC reporting cycles * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
Support and drive the annual budgeting process across departments * Prepare mid-term financial plans and support long-range planning processes * Develop and run scenario analyses (e.g. sensitivities, what-if analyses) to support business decisions * Translate data into clear, actionable insights to support timely decision-making * Support the preparation of ad-hoc analyses and management updates outside of formal MEC reporting cycles * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Laim in Munich and brings you to our location, with return trips at the end of the workday.
Zur Verstärkung unseres Techniker-Teams in Weilheim (Oberbayern) suchen wir einen IT-Service und Support Techniker (m/w/d). Als Mitglied der MMM Group - einer der führenden Systemanbieter in der Sterilgutaufbereitung - entwickeln wir auch gerätespezifische Monitoring- und Service-Applikationen, die in Projekten weltweit zum Einsatz kommen. * unseren Kunden mit Rat und Tat im 1st-Level-Support zur Verfügung stehen
Zur Verstärkung unseres Techniker-Teams in Weilheim (Oberbayern) suchen wir einen IT-Service und Support Techniker (m/w/d). Als Mitglied der MMM Group - einer der führenden Systemanbieter in der Sterilgutaufbereitung - entwickeln wir auch gerätespezifische Monitoring- und Service-Applikationen, die in Projekten weltweit zum Einsatz kommen. * unseren Kunden mit Rat und Tat im 1st-Level-Support zur Verfügung stehen
You will build and manage strategic partnerships across software, AI, cloud and digital technologies, while influencing make-or-buy decisions and sourcing strategies that support our rapid growth. Shape and manage a strategic ecosystem that accelerates innovation, supports scale-up, and strengthens Quantum Systems' technology capabilities. Proven track record in strategic sourcing, procurement, or vendor management of software, digital technologies, engineering software, and technology services. * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
You will build and manage strategic partnerships across software, AI, cloud and digital technologies, while influencing make-or-buy decisions and sourcing strategies that support our rapid growth. Shape and manage a strategic ecosystem that accelerates innovation, supports scale-up, and strengthens Quantum Systems' technology capabilities. Proven track record in strategic sourcing, procurement, or vendor management of software, digital technologies, engineering software, and technology services. * Company pension scheme: We support you so that you can already make provisions for later. * Bike-Leasing: We support you in staying environmentally mobile and healthy. * Company Shuttle: Enjoy our convenient shuttle service that picks you up from Pasing in Munich and brings you to our location, with return trips at the end of the workday.
Acting as the bridge between our business departments and the Data Platform team, you will work closely with from Operations, Production, Engineering, Finance and Supply Chain to transform business challenges into trusted data products, strategic analytics and self-service capabilities that enable better decision-making across the company. Evaluate, prioritize and shape analytics initiatives together with business stakeholders, balancing business priorities, technical feasibility and platform strategy to determine whether they should become strategic dashboards, certified data products or department-owned self-service reports. Support continuous improvement of data quality through close collaboration with business and technical teams. Coach business users in Power BI, self-service analytics and data best practices.
Acting as the bridge between our business departments and the Data Platform team, you will work closely with from Operations, Production, Engineering, Finance and Supply Chain to transform business challenges into trusted data products, strategic analytics and self-service capabilities that enable better decision-making across the company. Evaluate, prioritize and shape analytics initiatives together with business stakeholders, balancing business priorities, technical feasibility and platform strategy to determine whether they should become strategic dashboards, certified data products or department-owned self-service reports. Support continuous improvement of data quality through close collaboration with business and technical teams. Coach business users in Power BI, self-service analytics and data best practices.