You will oversee all Customer Service activities, including technical support, technical documentation, spare parts business management, as well as pricing strategies, commercial policies, and contract management. * In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments. * Several years of professional experience in Customer Service, Program Management, or a related function distinguish your profile. * Strong experience in managing customer interfaces, driving performance reviews, and handling complex service organizations is essential. * Solid understanding of IT program management, digital transformation, and data analytics supports your ability to drive continuous improvement initiatives.
mehr