Manage, maintain, support, and upgrade facility applications and collaboration platforms * Ensure stable and reliable operation of services, including monitoring, troubleshooting, and incident resolution * Design and develop software modules, scripts, and interfaces to enable integration with institutional services * Support users in implementing and maintaining workflows and application processes, including training and knowledge transfer * Strong analytical and problem-solving skills, with a structured and service-oriented approach to work * Good communication and interpersonal skills, including the ability to support users and contribute to training and knowledge transfer * Experience in monitoring, troubleshooting, backup, and recovery of production services * Transparent compensation aligned with public service organizations in Germany Support from day one
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