Responsibility for global bioprocess services, including customer support organisation * Development and implementation of a sustainable global service strategy and new business models * Building and transferring application know-how to the service organisation, including global training for customers and * Experience in the transformation of global units * Responsibility for global service policies, processes and quality standards in close cooperation with R&D, Logistics, Production, Marketing, Sales and Portfolio teams * Developing and implementing process improvements both within global services and in conjunction with adjacent departments
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