The goal is to continuously improve processes and performance and ensure customer satisfaction. You represent the voice of the customer and guarantee compliance with MANN+HUMMEL standards and procedures. * Implementation, monitoring, and maintenance of the Quality & HSE management system at SC/L sites in accordance with international standards, legal requirements, 3PL contracts, customer-specific requirements, insurance policies, and MMS standards * Efficient and effective management of complaints and incidents for customers, suppliers, and employees using robust RPS/8D reports
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