Enable the shift towards recurring revenue, value-based pricing and Customer Success engagement models - We combine strong human values, deep ecosystem partnerships and technological excellence to enable our customers' transformation journeys. * What success looks like: Within 12–24 months, the VP Operations will have established a harmonised delivery model, a scalable services catalogue with Communardo IP, and a predictable operational governance cadence. Success is measured by faster PMI execution, improved utilisation and margin, standardised delivery quality, transparent KPIs, and a delivery engine capable of supporting enterprise growth, recurring revenue and AI-infused service models. * Ensure rapid onboarding of new entities into Group standards while minimising disruption to customers and teams * Build scalable delivery playbooks that support enterprise customers, ...
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