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- Customer Success Manager
- Customer Service Manager
- Customer Experience Manager
- Client Manager
- Customer Support
- Team Lead Customer Service
- Category Manager
- Junior Customer Success Manager
- Social Media Manager
- Customer Success
- Customer Relations Manager
- Customer Care Agent
- Marketplace Manager
- Community Manager
- Relationship Manager
- Customer Care Manager
Standorte
- Berlin
- Hamburg
- München
- Frankfurt am Main
- Köln
- Stuttgart
- Düsseldorf
- Hannover
- Leipzig
- Dresden
- Bremen
- Nürnberg
- Karlsruhe
- Essen
- Dortmund
- Münster, Nordrhein-Westfalen
- Mannheim
- Aachen
- Walldorf, Baden-Württemberg
- Garching bei München
- Europa
- Westliches Europa
- Westdeutschland
- Süddeutschland
- Nordrhein-Westfalen
- Norddeutschland
- Südwestdeutschland
- Ostdeutschland
- Bayern
- Baden-Württemberg
- Rheinland
- Neckarland-Schwaben
- Niedersachsen
- Hessen
- Rhein-Main-Gebiet
- Südbayern
- Niederrhein
- Taunus
1.575 Treffer für Customer Retention Manager Jobs in Europa im Umkreis von 30 km
Als Manager Customer Telesales Retention am Standort Berlin übernehmen Sie die Verantwortung für die Steuerung unserer externen Call-Center-Dienstleister im Bereich Telesales. So tragen Sie maßgeblich zur Optimierung unserer Prozesse und zum Erfolg im Bereich Customer Telesales Retention bei. Gemeinsam mit internen Fachbereichen koordinieren Sie deren Umsetzung und stellen sicher, dass wir unsere Retention‑Ziele nachhaltig erreichen.
Als Manager Customer Telesales Retention am Standort Berlin übernehmen Sie die Verantwortung für die Steuerung unserer externen Call-Center-Dienstleister im Bereich Telesales. So tragen Sie maßgeblich zur Optimierung unserer Prozesse und zum Erfolg im Bereich Customer Telesales Retention bei. Gemeinsam mit internen Fachbereichen koordinieren Sie deren Umsetzung und stellen sicher, dass wir unsere Retention‑Ziele nachhaltig erreichen.
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(Senior) CRM & Retention Manager E-Commerce (w/m/d)
(Senior) CRM & Retention Manager E-Commerce (w/m/d)
Hawlik Gesundheitsprodukte GmbH
Straßlach-Dingharting
Teilweise Home-Office
Eigenständige Umsetzung einer ganzheitlichen, datengetriebenen CRM- und Retention-Strategie entlang der Customer Journey * Strategische und operative Verantwortung für CRM & Retention im E-Commerce mit Fokus auf Wiederkaufrate, CLV und Kundenbindung * Mehrjährige relevante Berufserfahrung im E-Commerce-CRM mit nachweisbaren Erfolgen in der Steigerung von Wiederkaufrate und Customer Lifetime Value * Sehr gute Kenntnisse in Segmentierung, Customer-Journey-Mapping und datengetriebener Performance-Optimierung
Eigenständige Umsetzung einer ganzheitlichen, datengetriebenen CRM- und Retention-Strategie entlang der Customer Journey * Strategische und operative Verantwortung für CRM & Retention im E-Commerce mit Fokus auf Wiederkaufrate, CLV und Kundenbindung * Mehrjährige relevante Berufserfahrung im E-Commerce-CRM mit nachweisbaren Erfolgen in der Steigerung von Wiederkaufrate und Customer Lifetime Value * Sehr gute Kenntnisse in Segmentierung, Customer-Journey-Mapping und datengetriebener Performance-Optimierung
Noch nichts dabei? Es gibt 1573 weitere Jobs, die zu deiner Suche passen könnten
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As a Customer Success Manager , you'll own a portfolio of mid-market and enterprise customers, acting as their trusted payments advisor and the person who helps them get the most out of Mollie. You'll manage account health, drive retention, and spot opportunities to grow revenue – all while building relationships that make customers stay, expand, and advocate for Mollie. * A proven track record of building strong customer relationships that drive retention and revenue growth – you know how to turn a good account into a great one Customer success in the DACH region isn't just about keeping accounts happy – it's about helping businesses grow. You'll be the bridge between what our customers need and what we build – bringing their voice back into the business so we keep improving. You'll work closely with Sales, Product, Support, and Marketing, reporting to the for DACH – with a direct impact ...
As a Customer Success Manager , you'll own a portfolio of mid-market and enterprise customers, acting as their trusted payments advisor and the person who helps them get the most out of Mollie. You'll manage account health, drive retention, and spot opportunities to grow revenue – all while building relationships that make customers stay, expand, and advocate for Mollie. * A proven track record of building strong customer relationships that drive retention and revenue growth – you know how to turn a good account into a great one Customer success in the DACH region isn't just about keeping accounts happy – it's about helping businesses grow. You'll be the bridge between what our customers need and what we build – bringing their voice back into the business so we keep improving. You'll work closely with Sales, Product, Support, and Marketing, reporting to the for DACH – with a direct impact ...
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Ganzheitliche Betreuung entlang des gesamten Customer‑Success‑Lifecycles - von Onboarding über Nutzung und Weiterentwicklung bis hin zur nachhaltigen Bindung * Weiterentwicklung von Prozessen, Standards und Success‑Strategien mit dem Ziel, Nutzung, Mehrwert und Retention kontinuierlich zu steigern * Interesse an modernen Customer‑Success‑Ansätzen und dem Gesundheitswesen von morgen
Ganzheitliche Betreuung entlang des gesamten Customer‑Success‑Lifecycles - von Onboarding über Nutzung und Weiterentwicklung bis hin zur nachhaltigen Bindung * Weiterentwicklung von Prozessen, Standards und Success‑Strategien mit dem Ziel, Nutzung, Mehrwert und Retention kontinuierlich zu steigern * Interesse an modernen Customer‑Success‑Ansätzen und dem Gesundheitswesen von morgen
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The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain Management customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain Management customer portfolio are achieved. * Defines the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk - SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. They achieve this by building strong relationships with the customers and helping them maximize the value of their partnership with SAP.
The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain Management customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain Management customer portfolio are achieved. * Defines the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk - SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. They achieve this by building strong relationships with the customers and helping them maximize the value of their partnership with SAP.
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Communications Manager (m/w/d) im Bereich Marketing
Communications Manager (m/w/d) im Bereich Marketing
Hollister Incorporated Niederlassung Deutschland
München
Auswahl und gezielte Nutzung geeigneter Kommunikationskanäle entlang der Customer Journey (Awareness, Engagement, Conversion, Retention, Advocacy) in Abstimmung mit Digital Marketing und Management - Als Communications Manager bist du verantwortlich für die Umsetzung der Corporate Identity von Hollister gemäß globaler Vorgaben sowie der Produkt- und Technologiemarken im Bereich Continence Care in Deutschland. Als Communications Manager (m/w/d) verantwortest du die Konzeption, Planung und Umsetzung marken- und produktbezogener sowie übergreifender Kommunikationsmaßnahmen gegenüber Endkund:innen (B2C) ebenso wie gegenüber Fach- und Geschäftskund:innen (B2B). Wir suchen ab sofort in München einen Communications Manager (m/w/d) im Bereich Marketing * Umsetzung globaler Marken- und Produktkampagnen in enger Abstimmung mit Produktmanagement, Digital Marketing, Vertrieb und Customer Experience
Auswahl und gezielte Nutzung geeigneter Kommunikationskanäle entlang der Customer Journey (Awareness, Engagement, Conversion, Retention, Advocacy) in Abstimmung mit Digital Marketing und Management - Als Communications Manager bist du verantwortlich für die Umsetzung der Corporate Identity von Hollister gemäß globaler Vorgaben sowie der Produkt- und Technologiemarken im Bereich Continence Care in Deutschland. Als Communications Manager (m/w/d) verantwortest du die Konzeption, Planung und Umsetzung marken- und produktbezogener sowie übergreifender Kommunikationsmaßnahmen gegenüber Endkund:innen (B2C) ebenso wie gegenüber Fach- und Geschäftskund:innen (B2B). Wir suchen ab sofort in München einen Communications Manager (m/w/d) im Bereich Marketing * Umsetzung globaler Marken- und Produktkampagnen in enger Abstimmung mit Produktmanagement, Digital Marketing, Vertrieb und Customer Experience
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Monitoring und Optimierung zentraler KPIs wie Retention Rate, Customer Lifetime Value (LTV), ARPU und Churn - Wir suchen einen datengetriebenen CRM-Manager (m/w/d), der unsere Spielerbindung auf das nächste Level hebt. Wir suchen für unser Online Spielbank-Team einen CRM-Manager (m/w/d) – Gaming * Verantwortung für den gesamten CRM-Lifecycle (Onboarding, Retention, Reaktivierung, VIP-Programme) * Fundiertes Verständnis von Customer Lifecycle Management und Segmentierung
Monitoring und Optimierung zentraler KPIs wie Retention Rate, Customer Lifetime Value (LTV), ARPU und Churn - Wir suchen einen datengetriebenen CRM-Manager (m/w/d), der unsere Spielerbindung auf das nächste Level hebt. Wir suchen für unser Online Spielbank-Team einen CRM-Manager (m/w/d) – Gaming * Verantwortung für den gesamten CRM-Lifecycle (Onboarding, Retention, Reaktivierung, VIP-Programme) * Fundiertes Verständnis von Customer Lifecycle Management und Segmentierung
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Your reporting goes beyond reflecting the status quo, highlighting actionable levers to increase customer retention and generate additional business. * Collaboration is central to everything you do: you work independently with both internal and external (e.g. Finance, Customer Interaction, Service, Risk) and ensure alignment through clear guidelines, working methods, and processes.
Your reporting goes beyond reflecting the status quo, highlighting actionable levers to increase customer retention and generate additional business. * Collaboration is central to everything you do: you work independently with both internal and external (e.g. Finance, Customer Interaction, Service, Risk) and ensure alignment through clear guidelines, working methods, and processes.
The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain customer portfolio are achieved. * Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk - SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. They achieve this by building strong relationships with the customers and helping them maximize the value of their partnership with SAP.
The Solution Customer Success Manager (f/m/d) (S-CSM) works in a team of (CSM) to guide our Supply Chain customers through their journey with our solutions. The S-CSM ensures that customer satisfaction, retention, renewals, references and upsells/cross-sells for Cloud products within the CSM's own Supply Chain customer portfolio are achieved. * Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk - SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. They achieve this by building strong relationships with the customers and helping them maximize the value of their partnership with SAP.
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Strategic Account Manager (m/f/d)
Strategic Account Manager (m/f/d)
AirPlus International GmbH
Neu-Isenburg bei Frankfurt am Main
Teilweise Home-Office
Anschreiben nicht erforderlich
AirPlus is a leading provider of solutions for managing payment for business travel and is seeking for a senior and experienced Strategic Account Manager. The dynamic team which is responsible for the largest customer portfolio of AirPlus. As a Strategic Account Manager, you will be responsible for developing and maintaining long-term relationships with key clients to achieve business objectives. go the extra mile for our customers and each other. Negotiate commercial terms to balance customer value with business profitability - Renewal Strategy & Retention * Experience in building and executing strategic account plans aligned to customer and business goals * Ability to build long-term, trust-based relationships with senior * Strong listening skills with the ability to identify customer pain points and tailor solutions
AirPlus is a leading provider of solutions for managing payment for business travel and is seeking for a senior and experienced Strategic Account Manager. The dynamic team which is responsible for the largest customer portfolio of AirPlus. As a Strategic Account Manager, you will be responsible for developing and maintaining long-term relationships with key clients to achieve business objectives. go the extra mile for our customers and each other. Negotiate commercial terms to balance customer value with business profitability - Renewal Strategy & Retention * Experience in building and executing strategic account plans aligned to customer and business goals * Ability to build long-term, trust-based relationships with senior * Strong listening skills with the ability to identify customer pain points and tailor solutions
Strategic Account Manager (m/f/d)
Strategic Account Manager (m/f/d)
AirPlus International GmbH
Neu-Isenburg bei Frankfurt am Main
Teilweise Home-Office
Anschreiben nicht erforderlich
AirPlus is a leading provider of solutions for managing payment for business travel and is seeking for a senior and experienced Strategic Account Manager. The dynamic team which is responsible for the largest customer portfolio of AirPlus. As a Strategic Account Manager, you will be responsible for developing and maintaining long-term relationships with key clients to achieve business objectives. go the extra mile for our customers and each other. Negotiate commercial terms to balance customer value with business profitability - Renewal Strategy & Retention * Experience in building and executing strategic account plans aligned to customer and business goals * Ability to build long-term, trust-based relationships with senior * Strong listening skills with the ability to identify customer pain points and tailor solutions
AirPlus is a leading provider of solutions for managing payment for business travel and is seeking for a senior and experienced Strategic Account Manager. The dynamic team which is responsible for the largest customer portfolio of AirPlus. As a Strategic Account Manager, you will be responsible for developing and maintaining long-term relationships with key clients to achieve business objectives. go the extra mile for our customers and each other. Negotiate commercial terms to balance customer value with business profitability - Renewal Strategy & Retention * Experience in building and executing strategic account plans aligned to customer and business goals * Ability to build long-term, trust-based relationships with senior * Strong listening skills with the ability to identify customer pain points and tailor solutions
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We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We have a fantastic opportunity for a Sr. Manager Enterprise Sales to join our Adobe DX business with focus on FSI, based ideally in Frankfurt area or in one of our Adobe offices (Munich or Hamburg). As Sr. Manager Enterprise Sales you will lead our strategic FSI accounts within Adobe DX. * Own Adobe's top FSI industry accounts, driving growth and retention * Drive customer adoption, QBRs, and value realization initiatives
We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We have a fantastic opportunity for a Sr. Manager Enterprise Sales to join our Adobe DX business with focus on FSI, based ideally in Frankfurt area or in one of our Adobe offices (Munich or Hamburg). As Sr. Manager Enterprise Sales you will lead our strategic FSI accounts within Adobe DX. * Own Adobe's top FSI industry accounts, driving growth and retention * Drive customer adoption, QBRs, and value realization initiatives
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We enable the full value of connectivity by crafting groundbreaking technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. * Own hiring, onboarding, and retention activities for the team, including workforce planning and building bench strength where needed. * Proven experience in people management (first-line manager) of engineering teams; ability to lead multidisciplinary groups.
We enable the full value of connectivity by crafting groundbreaking technology and services that are easy to use, adopt and scale, making our customers successful in a fully connected world. * Own hiring, onboarding, and retention activities for the team, including workforce planning and building bench strength where needed. * Proven experience in people management (first-line manager) of engineering teams; ability to lead multidisciplinary groups.
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Als Manager:in Customer Success bist du eine strategische People Leader-Person und verantwortest die Weiterentwicklung und Performance eines Teams von Success Manager:innen. Du gestaltest die Customer Success Strategie in enger Abstimmung mit der regionalen Leadership – mit klarem Fokus auf Wachstum, Kundenbindung und Net Revenue Retention (NRR) im bestehenden Kundenstamm. Idealerweise, wäre der / die Manager:in Customer Success auch in der Region ansässig. Du verantwortest die kommerzielle Planung, das Budget und die zentralen Customer-Success-KPIs rund um Bestandskund:innen-ARR und Revenue Goals (z. B. ex Pay). Ownership des Customer-Success-Commercial-Plans und Weiterentwicklung der Gesamtstrategie gemeinsam mit der regionalen Leadership - Nachgewiesene Erfahrung in der Führung einer Customer-Success- oder kommerziellen Funktion, idealerweise in einem SaaS-Umfeld
Als Manager:in Customer Success bist du eine strategische People Leader-Person und verantwortest die Weiterentwicklung und Performance eines Teams von Success Manager:innen. Du gestaltest die Customer Success Strategie in enger Abstimmung mit der regionalen Leadership – mit klarem Fokus auf Wachstum, Kundenbindung und Net Revenue Retention (NRR) im bestehenden Kundenstamm. Idealerweise, wäre der / die Manager:in Customer Success auch in der Region ansässig. Du verantwortest die kommerzielle Planung, das Budget und die zentralen Customer-Success-KPIs rund um Bestandskund:innen-ARR und Revenue Goals (z. B. ex Pay). Ownership des Customer-Success-Commercial-Plans und Weiterentwicklung der Gesamtstrategie gemeinsam mit der regionalen Leadership - Nachgewiesene Erfahrung in der Führung einer Customer-Success- oder kommerziellen Funktion, idealerweise in einem SaaS-Umfeld
Sie arbeiten eng mit , Campaign Managern, Customer Intelligence, Finance und weiteren Schnittstellen zusammen und bringen sich aktiv in die Weiterentwicklung bestehender Prozesse ein. Im Team Customer Sales & Development übernehmen Sie eine zentrale Rolle als analytischer Treiber der Vertriebssteuerung im Customer Value Management unserer Drillisch-Marken. In enger Zusammenarbeit mit dem Team agieren Sie als Sparringspartner auf Augenhöhe und treiben die kontinuierliche Optimierung unserer Customer-Value-Maßnahmen voran. * Sie analysieren und überwachen die tägliche Performance zentraler Customer-Value-Kennzahlen (z. B. Kündigungen, Rückgewinnungen, Tarifwechsel sowie ARPU- und Margenentwicklung) und identifizieren frühzeitig Auffälligkeiten und Muster. * Sie entwickeln eigenständig Forecasts und Prognosen entlang des Customer Lifecycles und analysieren Abweichungen.
Sie arbeiten eng mit , Campaign Managern, Customer Intelligence, Finance und weiteren Schnittstellen zusammen und bringen sich aktiv in die Weiterentwicklung bestehender Prozesse ein. Im Team Customer Sales & Development übernehmen Sie eine zentrale Rolle als analytischer Treiber der Vertriebssteuerung im Customer Value Management unserer Drillisch-Marken. In enger Zusammenarbeit mit dem Team agieren Sie als Sparringspartner auf Augenhöhe und treiben die kontinuierliche Optimierung unserer Customer-Value-Maßnahmen voran. * Sie analysieren und überwachen die tägliche Performance zentraler Customer-Value-Kennzahlen (z. B. Kündigungen, Rückgewinnungen, Tarifwechsel sowie ARPU- und Margenentwicklung) und identifizieren frühzeitig Auffälligkeiten und Muster. * Sie entwickeln eigenständig Forecasts und Prognosen entlang des Customer Lifecycles und analysieren Abweichungen.
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Sales Campaign Specialist B2B - Campaign Execution (w/m/d)
Sales Campaign Specialist B2B - Campaign Execution (w/m/d)
1&1
Düsseldorf, Karlsruhe, Montabaur
Teilweise Home-Office
Als Sales Campaign Manager Specialist B2B - Campaign Execution am Standort Düsseldorf, Karlsruhe oder Montabaur sorgen Sie für die operative Umsetzung und Performance-Steuerung unserer B2B-Kampagnen. Dabei arbeiten Sie eng mit Campaign Design, Marketing, Customer Operations und Service-Einheiten zusammen. * Verantwortung für B2B-Retention- und Value-Management-Maßnahmen * Sicherstellung sauberer Prozesse entlang der Customer Journey * Mehrjährige Erfahrung im CRM-, Marketing- oder Customer-Value-Umfeld, idealerweise im B2B
Als Sales Campaign Manager Specialist B2B - Campaign Execution am Standort Düsseldorf, Karlsruhe oder Montabaur sorgen Sie für die operative Umsetzung und Performance-Steuerung unserer B2B-Kampagnen. Dabei arbeiten Sie eng mit Campaign Design, Marketing, Customer Operations und Service-Einheiten zusammen. * Verantwortung für B2B-Retention- und Value-Management-Maßnahmen * Sicherstellung sauberer Prozesse entlang der Customer Journey * Mehrjährige Erfahrung im CRM-, Marketing- oder Customer-Value-Umfeld, idealerweise im B2B
As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. The Senior Technical Account Manager (Senior TAM) drives technical success for Genesys customers by serving as a trusted advisor, strategic partner, and cross-functional leader. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. Genesys® empowers more than 8,000 organizations worldwide to create the best ...
As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. The Senior Technical Account Manager (Senior TAM) drives technical success for Genesys customers by serving as a trusted advisor, strategic partner, and cross-functional leader. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. Genesys® empowers more than 8,000 organizations worldwide to create the best ...
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Senior Partner Account Manager — GSI & Tech Alliances
Senior Partner Account Manager — GSI & Tech Alliances
Genesys Cloud Services Germany GmbH
Frankfurt (Flexible)
As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. We are looking for a Senior Partner Account Manager — GSI & Tech Alliances (AWS, Salesforce, ServiceNow) to grow Genesys business in DACH region. Genesys® empowers more than 8,000 organizations worldwide to create the best customer and experiences.
As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Join the team and create the future of customer experience together. We are looking for a Senior Partner Account Manager — GSI & Tech Alliances (AWS, Salesforce, ServiceNow) to grow Genesys business in DACH region. Genesys® empowers more than 8,000 organizations worldwide to create the best customer and experiences.
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Collaborate cross-functionally to deliver campaigns that generate qualified leads, support customer retention and accelerate pipeline. Minitab - a global leader in data-driven solutions that improve performance, enable innovation, and ensure exceptional quality - is seeking a Growth Marketing Lead, DACH to accelerate growth through demand generation and customer You'll collaborate closely with global Marketing, regional Sales, Partners and Customer Success teams to plan and deliver data-driven campaigns across , eventand content channels. * Champion customer focus, delivering a value-driven proposition * Proven success in product marketing, demand generation, campaign management, performance metrics and customer journey.
Collaborate cross-functionally to deliver campaigns that generate qualified leads, support customer retention and accelerate pipeline. Minitab - a global leader in data-driven solutions that improve performance, enable innovation, and ensure exceptional quality - is seeking a Growth Marketing Lead, DACH to accelerate growth through demand generation and customer You'll collaborate closely with global Marketing, regional Sales, Partners and Customer Success teams to plan and deliver data-driven campaigns across , eventand content channels. * Champion customer focus, delivering a value-driven proposition * Proven success in product marketing, demand generation, campaign management, performance metrics and customer journey.
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Account Manager - Intellectual Property
Account Manager - Intellectual Property
Clarivate Analytics (Deutschland) GmbH
Remote (225- Germany)
Teilweise Home-Office
Responsibilities span discovery and value positioning through commercial negotiation, closing, and expansion, with a strong focus on long-term customer value and retention. This is a quota-carrying Account Management role with end-to-end ownership across a defined set of mid-market accounts—covering existing customers and targeted growth accounts. * Build and deepen relationships within existing customers while strategically identifying and developing new opportunities within assigned accounts * Position Brand IP solutions as strategic enablers of brand protection, risk mitigation, and business growth, aligned to customer objectives * Collaborate closely with , Customer Success, Renewals, Partners, and Marketing to drive successful outcomes across the customer lifecycle * Engage regularly with customers (including on-site) to strengthen relationships and identify expansion opportunities
Responsibilities span discovery and value positioning through commercial negotiation, closing, and expansion, with a strong focus on long-term customer value and retention. This is a quota-carrying Account Management role with end-to-end ownership across a defined set of mid-market accounts—covering existing customers and targeted growth accounts. * Build and deepen relationships within existing customers while strategically identifying and developing new opportunities within assigned accounts * Position Brand IP solutions as strategic enablers of brand protection, risk mitigation, and business growth, aligned to customer objectives * Collaborate closely with , Customer Success, Renewals, Partners, and Marketing to drive successful outcomes across the customer lifecycle * Engage regularly with customers (including on-site) to strengthen relationships and identify expansion opportunities
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The Account Manager leads a portfolio of restaurants and is responsible for the full customer lifecycle. * Lead restaurant retention rate; aid in the re-signing of customers with - From bringing the restaurants on to the OpenTable network to supporting them on how to use and get the most from being an OpenTable customer * Act as an for restaurant customers and resolve cross-functional issues * Act as the high-level point of contact for restaurant customer concerns * Understand customer needs and identify sales opportunities to upsell Marketing assets to restaurants. * Place OpenTable reservation links on customer restaurant websites * Track meeting activity and coordinate monthly meetings & QBRs with key customers * 5+ years Account management or equivalent experience; validated customer service skills * You are skilled at communicating new points of view to customers that reframe ...
The Account Manager leads a portfolio of restaurants and is responsible for the full customer lifecycle. * Lead restaurant retention rate; aid in the re-signing of customers with - From bringing the restaurants on to the OpenTable network to supporting them on how to use and get the most from being an OpenTable customer * Act as an for restaurant customers and resolve cross-functional issues * Act as the high-level point of contact for restaurant customer concerns * Understand customer needs and identify sales opportunities to upsell Marketing assets to restaurants. * Place OpenTable reservation links on customer restaurant websites * Track meeting activity and coordinate monthly meetings & QBRs with key customers * 5+ years Account management or equivalent experience; validated customer service skills * You are skilled at communicating new points of view to customers that reframe ...
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Ensure world-class customer experiences through processes that support long‑term revenue growth and retention. Together with our customers, we're helping build a sustainable economy where everyone can prosper. Collaborate cross‑functionally with product, legal, implementation, and customer success to drive deals to signature and ensure seamless delivery. Technical acumen and industry knowledge to balance product, regulatory, and commercial considerations across diverse customer needs. Customer‑first mindset, with the ability to uncover needs and craft scalable solution strategies aligned with global objectives.
Ensure world-class customer experiences through processes that support long‑term revenue growth and retention. Together with our customers, we're helping build a sustainable economy where everyone can prosper. Collaborate cross‑functionally with product, legal, implementation, and customer success to drive deals to signature and ensure seamless delivery. Technical acumen and industry knowledge to balance product, regulatory, and commercial considerations across diverse customer needs. Customer‑first mindset, with the ability to uncover needs and craft scalable solution strategies aligned with global objectives.
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Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * Quality and retention of
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * Quality and retention of
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * Quality and retention
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * Quality and retention
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * retention of merchants onboarded
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. We set metric-first goals, direct effort to high-value work, avoid feel-good activity, and use data and customer/merchant stories to guide decisions. We drive cross-org simplification, push automation and tooling, question every layer, and ensure systems work for diverse voices - especially those closest to customers and merchants. * Work autonomously with support: Operate independently in a 100% remote environment while staying connected to your manager (Patrick Metz) and wingman colleagues who will guide your development. * retention of merchants onboarded
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