To further strengthen our marketing and commercial excellence activities, we are looking for a Marketing & Commercial Excellence Manager (m/f/d) at our location in Munich or Nördlingen who will drive the strategic development of Marketing, Commercial Excellence, and Customer Experience across the organization. You will play a key role in building a consistent and seamless customer experience across all touchpoints. Acting as a central interface between Marketing, Sales, Business Development, and Commercial Operations, you will ensure clear alignment along the entire customer journey and actively contribute to our sustainable commercial growth. * Conduct market, customer, and competitive analyses to support strategic decision-making * Design and implement a modern Customer Experience (CX) program, including customer journey development and touchpoint optimization
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