Our ambition is to be the European choice in service management! * Lead architectural workshops (requirements, target operating model, integration landscape, security/roles, governance), align stakeholders, and drive configuration, customization, design and implementation decisions. * ITIL Foundation (or equivalent service management certification/experience). As a Senior Enterprise Architect at Matrix42 Professional Services, you are responsible for the end-to-end architecture and solution design of Matrix42 Enterprise Service Management (ESM) initiatives. You lead architectural workshops, drive the solution conception from discovery to implementation blueprint, and provide guidance on complex configurations, integrations, and customizations beyond standard capabilities when required.
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