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- Berlin
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€10.000
€90.000
Home-Office-Optionen
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- Berlin
- Eberswalde
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- Dresden
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- Göttingen
- Hamburg
- Kassel
- Kiel
- Bremen
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- Darmstadt
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- Koblenz
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- Düsseldorf
- Köln
- Bonn
- Heidelberg
- Mannheim
- München
- Stuttgart
- Karlsruhe
- Freiburg im Breisgau
- Brandenburg
- Ostdeutschland
- Sachsen,
- Nordrhein-Westfalen
- Bayern
- Baden-Württemberg
- Niedersachsen
18 Treffer für Third Level Support Jobs in Potsdam im Umkreis von 30 km
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IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
Amadeus Fire AG
Berlin, Potsdam, Düsseldorf, Mönchengladbach, Dortmund, Essen, Frankfurt, Norderstedt, Hannover
Teilweise Home-Office
40000 - 60000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Schnelle Bewerbung
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
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Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
58000 - 72000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
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Senior Systemadministrator - 2nd & 3rd Level Support / M365 (m/w/d)
Senior Systemadministrator - 2nd & 3rd Level Support / M365 (m/w/d)
GFAD Gruppe
Berlin
Teilweise Home-Office
36000 - 50000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Du unterstützt den 2nd Level Support mit ersten Fehleranalysen und Datenaufbereitung
Du unterstützt den 2nd Level Support mit ersten Fehleranalysen und Datenaufbereitung
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IT-Systemingenieur*in – Storage, Backup und Exchange
IT-Systemingenieur*in – Storage, Backup und Exchange
Vivantes Netzwerk für Gesundheit GmbH
Berlin Reinickendorf
Teilweise Home-Office
48000 - 76500 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Analyse und Behebung von Betriebsstörungen (Troubleshooting) sowie Mitarbeit im Second- und Third-Level-Support
Analyse und Behebung von Betriebsstörungen (Troubleshooting) sowie Mitarbeit im Second- und Third-Level-Support
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SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
Ratbacher GmbH
Köln, Bamberg, Berlin, Mainz, Kassel
60000 - 95000 / (geschätzt für Vollzeit)
Anschreiben nicht erforderlich
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
Noch nichts dabei? Es gibt 13 weitere Jobs, die zu deiner Suche passen könnten
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Manager, Information Technology EMEA (m/f/d)
Manager, Information Technology EMEA (m/f/d)
Hygiena Diagnostics GmbH
Potsdam
Teilweise Home-Office
65000 - 95000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
It will be responsible for all areas of the IT organization including IT service desk, service delivery management, service operations, network, ERP/CRM, and other critical IT related functions – as well as providing hands-on IT support and engineering. This leadership role will have a strong focus on team management as well as building reliable, scalable, and secure systems to support rapid business growth. * Responsible for building out the robust regional IT infrastructure and promoting a high-performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of the company's global IT strategy * Build strong relationships with internal and external and ensure the IT team will be able to deliver required support and solutions across the company
It will be responsible for all areas of the IT organization including IT service desk, service delivery management, service operations, network, ERP/CRM, and other critical IT related functions – as well as providing hands-on IT support and engineering. This leadership role will have a strong focus on team management as well as building reliable, scalable, and secure systems to support rapid business growth. * Responsible for building out the robust regional IT infrastructure and promoting a high-performing service delivery culture providing excellent IT support and service solutions based on the clear understanding of the company's global IT strategy * Build strong relationships with internal and external and ensure the IT team will be able to deliver required support and solutions across the company
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Software Engineer Smalltalk (all genders)
Software Engineer Smalltalk (all genders)
adesso insurance solutions GmbH
Berlin, Hamburg, München, Köln, Frankfurt, Stuttgart, Leipzig, Dortmund
Teilweise Home-Office
47000 - 79000 / (geschätzt für Vollzeit)
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
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ICT Risk Assessment Manager
ICT Risk Assessment Manager
N26 GmbH
Berlin
Teilweise Home-Office
38000 - 61000 / (geschätzt für Vollzeit)
Develop KPIs and KRIs that support the monitoring of ICT third-party risks and reporting to the 2nd line of defense. * Execute and coordinate ICT Risk Assessments and ICT Audits for third-party tools and services, collaborating closely with Third-Party service providers, Product Owners, Security Engineers, and Data Privacy. * Ability to communicate complex technical concepts clearly to both technical peers and non-technical stakeholders of all levels. * A relocation package with visa support for those who need it - We're here to support you!
Develop KPIs and KRIs that support the monitoring of ICT third-party risks and reporting to the 2nd line of defense. * Execute and coordinate ICT Risk Assessments and ICT Audits for third-party tools and services, collaborating closely with Third-Party service providers, Product Owners, Security Engineers, and Data Privacy. * Ability to communicate complex technical concepts clearly to both technical peers and non-technical stakeholders of all levels. * A relocation package with visa support for those who need it - We're here to support you!
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Key Account Manager
Key Account Manager
Mitel Deutschland GmbH
Berlin
Teilweise Home-Office
43000 - 61000 / (geschätzt für Vollzeit)
You will act as the first point of contact at the decision-making level, drive business development and design tailor-made solutions based on our innovative portfolio. * Support and strategic development of primarily state authorities and their IT service providers * Establishing and maintaining long-term relationships at the decision-making level * Positioning the relevant portfolio to provide sustainable support for customer goals * Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential * Experience in the strategic support and development of defined key accounts - To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence
You will act as the first point of contact at the decision-making level, drive business development and design tailor-made solutions based on our innovative portfolio. * Support and strategic development of primarily state authorities and their IT service providers * Establishing and maintaining long-term relationships at the decision-making level * Positioning the relevant portfolio to provide sustainable support for customer goals * Analysing market and competitive situations, developing individual customer strategies and making targeted use of cross-selling potential * Experience in the strategic support and development of defined key accounts - To ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence
NEU
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Onboarding Implementation Consultant (f/m/d)
Onboarding Implementation Consultant (f/m/d)
IDnow GmbH
Berlin, Berlin, Germany; München, Bavaria, Germany
Teilweise Home-Office
39000 - 68000 / (geschätzt für Vollzeit)
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of c
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of c
Credit Risk Manager (Mortgage)
Credit Risk Manager (Mortgage)
N26 GmbH
Berlin
Teilweise Home-Office
36000 - 58000 / (geschätzt für Vollzeit)
Conduct in-depth data analysis and support further development and implementation of IFRS 9 (PD, LGD) and quantitative models to assess key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * Support the further development and implementation of controls for the end-to-end mortgage credit processes. * Design, implement, and operate robust second-line control frameworks and tools for mortgage processes and the portfolio, including for the oversight of business activities and effective monitoring of third-party service providers. * Good understanding of key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * A relocation package with visa support for those who need it.
Conduct in-depth data analysis and support further development and implementation of IFRS 9 (PD, LGD) and quantitative models to assess key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * Support the further development and implementation of controls for the end-to-end mortgage credit processes. * Design, implement, and operate robust second-line control frameworks and tools for mortgage processes and the portfolio, including for the oversight of business activities and effective monitoring of third-party service providers. * Good understanding of key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * A relocation package with visa support for those who need it.
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HR Operations Specialist (Fluent in German) (Position located in Berlin, Germany)
HR Operations Specialist (Fluent in German) (Position located in Berlin, Germany)
KnowBe4 Germany GmbH 2. Hof 5. Aufgang
Berlin, Germany
36000 - 55000 / (geschätzt für Vollzeit)
You will support the local throughout the employee lifecycle and act as a trusted point of contact for employees. * Coordinate and manage relationships with third-party suppliers, such as cleaning services, craftsmen and other office-related vendors * Provide operative and administrative support to the throughout the employee lifecycle in a confidential and sensitive manner, including onboarding, offboarding,employee documentation and general employee requests * Support HR administration for the specific region, including the preparation and coordination of employment contracts, contract amendments and other employee-related documents * Support the with benefits administration * High level of confidentiality, discretion and integrity when working with sensitive HR inf
You will support the local throughout the employee lifecycle and act as a trusted point of contact for employees. * Coordinate and manage relationships with third-party suppliers, such as cleaning services, craftsmen and other office-related vendors * Provide operative and administrative support to the throughout the employee lifecycle in a confidential and sensitive manner, including onboarding, offboarding,employee documentation and general employee requests * Support HR administration for the specific region, including the preparation and coordination of employment contracts, contract amendments and other employee-related documents * Support the with benefits administration * High level of confidentiality, discretion and integrity when working with sensitive HR inf
Senior Product Manager - Banking Scalability Platform
Senior Product Manager - Banking Scalability Platform
N26 GmbH
Berlin
Teilweise Home-Office
39000 - 61000 / (geschätzt für Vollzeit)
AI-Forward Workflows: High level of AI literacy, with a track record of natively leveraging AI tools to optimize your product discovery, documentation, and operational workflows. * Vendor & Partner Management: Proven track record of managing enterprise third-party vendors and navigating complex, high-stakes external provider relationships (a significant plus). * A relocation package with visa support for those who need it. We're here to support you!
AI-Forward Workflows: High level of AI literacy, with a track record of natively leveraging AI tools to optimize your product discovery, documentation, and operational workflows. * Vendor & Partner Management: Proven track record of managing enterprise third-party vendors and navigating complex, high-stakes external provider relationships (a significant plus). * A relocation package with visa support for those who need it. We're here to support you!
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Software Engineer (Core Platform) at Remerge
Software Engineer (Core Platform) at Remerge
remerge GmbH
Berlin, Germany
Teilweise Home-Office
41000 - 63000 / (geschätzt für Vollzeit)
There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
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Schnelle Bewerbung
Within that focus, you are the third voice beside the on people decisions: who we hire, who we promote, who we bet on, when we part ways. No process replaces that; ours is built to support it. Over the past year we built our People Guild: values translated into observable behaviors, a leveling framework with Berlin salary bands, structured interviews with an independent who holds a veto, a lean feedback cycle. You use LLMs daily and can walk us through real workflows you built: sourcing and market mapping, structured screening support, scorecard synthesis, drafting at scale. * Development and retention: Leveling, salary bands, a semi-annual feedback cycle, promotion rounds, VSOP administration, retention bets on key people.
Within that focus, you are the third voice beside the on people decisions: who we hire, who we promote, who we bet on, when we part ways. No process replaces that; ours is built to support it. Over the past year we built our People Guild: values translated into observable behaviors, a leveling framework with Berlin salary bands, structured interviews with an independent who holds a veto, a lean feedback cycle. You use LLMs daily and can walk us through real workflows you built: sourcing and market mapping, structured screening support, scorecard synthesis, drafting at scale. * Development and retention: Leveling, salary bands, a semi-annual feedback cycle, promotion rounds, VSOP administration, retention bets on key people.
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Senior Project Manager / PMO Lead (m/f/x)
Senior Project Manager / PMO Lead (m/f/x)
Bauhaus der Erde gemeinnützige GmbH
Berlin
Teilweise Home-Office
Schnelle Bewerbung
One third of the world's residential building stock is still to be built by 2050, mostly in the Majority World, so the coming decade is decisive. * Seniority Level: Senior * Strategic Autonomy: High level of ownership to shape operational strategy, direct multi-partner governance, and interface with senior . * Professional Growth: A unique strategic position at the intersection of international development, sustainability innovation, and high-level grant management. * Annual Leave: 30 days of paid annual leave to support rest, balance, and well-being.
One third of the world's residential building stock is still to be built by 2050, mostly in the Majority World, so the coming decade is decisive. * Seniority Level: Senior * Strategic Autonomy: High level of ownership to shape operational strategy, direct multi-partner governance, and interface with senior . * Professional Growth: A unique strategic position at the intersection of international development, sustainability innovation, and high-level grant management. * Annual Leave: 30 days of paid annual leave to support rest, balance, and well-being.
NEU
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Governance & ICT Risk Manager
Governance & ICT Risk Manager
bonify - Made by Forteil GmbH
Berlin
45000 - 63000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
Coordinate enterprise and ICT risk activities – support the identification, assessment, documentation and follow-up of risks, with ICT risks embedded in the broader enterprise risk framework. * Coordinate and operate our Outsourcing & ICT Third-Party Governance – manage the lifecycle from intake and assessment through monitoring, reassessment, changes and exit, working closely with and relevant control functions. * 3–5 years of experience in governance, risk management, ICT risk, third-party risk, business continuity or a comparable role in a regulated or compliance-driven environment. * German at C1 level and professional English.
Coordinate enterprise and ICT risk activities – support the identification, assessment, documentation and follow-up of risks, with ICT risks embedded in the broader enterprise risk framework. * Coordinate and operate our Outsourcing & ICT Third-Party Governance – manage the lifecycle from intake and assessment through monitoring, reassessment, changes and exit, working closely with and relevant control functions. * 3–5 years of experience in governance, risk management, ICT risk, third-party risk, business continuity or a comparable role in a regulated or compliance-driven environment. * German at C1 level and professional English.
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Strategic Supply Partnerships Lead (REMOTE)
Strategic Supply Partnerships Lead (REMOTE)
REPLUG GmbH
Berlin
Teilweise Home-Office
46000 - 64000 / (geschätzt für Vollzeit)
Schnelle Bewerbung
You'll work closely with our performance, operations and sales teams to ensure we have the right supply available to support client growth. * Support campaign launches and supply activation. The role also extends beyond third-party partnerships. * Work remotely with flexibility and a high level of ownership.
You'll work closely with our performance, operations and sales teams to ensure we have the right supply available to support client growth. * Support campaign launches and supply activation. The role also extends beyond third-party partnerships. * Work remotely with flexibility and a high level of ownership.
2 passende Jobs liegen außerhalb deiner Region
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We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of ind
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of ind
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(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
Avision GmbH
Deutschland, Homeoffice, remote
45000 - 70000 / (geschätzt für Vollzeit)
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten
NEU
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