Enterprise Systems & Technical Expertise: Deep understanding of CRM (Salesforce – Sales Cloud, Service Cloud, CPQ), ERP, marketing automation, and customer platforms, with the ability to rapidly learn new systems and translate complex workflows into practical training. This role is ideal for someone who is passionate about learning and development, has a strong technical aptitude, and excels at translating complex system functionality into engaging, practical training experiences. * Stakeholder Collaboration: Partnered with Programme Leads, Change Leads, Business Process Owners, and Technical Support to align training with organizational goals, processes, and updates.
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