You have a strong track record in operating and evolving IT delivery and service organizations, combining operational excellence with transformation capability and possess deep understanding of IT service management, delivery governance, and modern delivery models, including agile and hybrid approaches * You establish and continuously refine delivery standards, governance models, and delivery frameworks, ensuring predictable, resilient, and high‑quality IT delivery across services and initiatives * You shape and govern sourcing strategies, including vendor and provider management, performance steering, and cost optimization across internal and external delivery models * You lead, develop, and empower IT Delivery leaders and teams, building strong service ownership, delivery discipline, and a performance‑oriented culture through ...
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