We are looking for a Senior Partner Account Manager — GSI & Tech Alliances (AWS, Salesforce, ServiceNow) to grow Genesys business in DACH region. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. Partner strategy & planning: Build and execute a joint business plan per partner (coverage model, targets, prioritized industries/use cases, enablement plan, and marketing calendar). Awareness & enablement: Run playbooks and enablement paths (discovery, demo, competitive, deal registration, services packaging) for partner sales/SE/delivery teams. Go-to-market & pipeline creation: Launch vertical campaigns and ABM motions with partners (events, webinars, executive roundtables). Drive co-sell motions (deal registration, opportunity mapping, account triads with partner sellers and Genesys AEs).
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