We are looking for a Customer Excellence Director (all genders) to lead our affiliate-wide Customer Excellence agenda and help shape the future of commercial performance, customer experience, and operational effectiveness. This is a high-impact leadership role for an experienced, strategic, and collaborative leader who can connect data, digital enablement, transformation, and people development to deliver measurable business results. You will help bring together strategy, data, digital, and commercial execution to make a meaningful difference for our affiliate and the patients we serve. * Winning with Data * Lead affiliate business planning and performance management across Plan, LRP, S&OP, brand planning, KPI frameworks, and incentive models * Lead the five Customer Excellence pillars with clear priorities and measurable impact
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