Define, implement, and continuously improve ZEISS retail excellence standards (e.g., customer journey, service protocols, visual merchandising, KPIs) in line with ZEISS retail strategy, brand positioning, and regional priorities. * Further develop and refine existing ZEISS retail formats based on market feedback, customer insights, and performance data. * Partner with Architecture, Marketing, Sales, Digital, Product Management, and external partners to ensure an integrated, on-brand customer experience across channels and in-store. As a Retail Manager you are responsible for building and driving retail excellence across ZEISS partner retail formats within the ZEISS Business Partner Program. This role focuses on identifying and integrating retail capabilities into the overall retail strategy, optimizing existing store formats, and supporting scalable expansion in line with ZEISS brand, ...
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