Collaborating with Engineering, Service, Supply Chain, and Logistics on customer support strategy, PM kits (Preventive Maintenance Kits), spare-parts availability, ECR/ECO (Engineering Change Request/Order), and field escalations * Minimum of 8 years of senior Operations Management experience in semiconductor metrology or optical/analytical capital equipment, incl. exposure to QMS and customer-specific compliance - Nova looks down to the atomic level, gains unique insights through dimensional, material, and chemical metrology, and provides customers with actionable data. Sentronics is now a permanent part of the Nova family and shares the same values: innovation, quality, and customer satisfaction. You will lead and develop a strong operations team, establish smart pr
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