Schnelle Bewerbung
53
Erscheinungsdatum
Home-Office-Optionen
Pendelzeit
Bewerbungsart
Sprache
Fähigkeiten
Berufsfeld
Branche
Region
Städte
Berufserfahrung
Anstellungsart
Arbeitszeit
Filter
SortierungRelevanz
Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Support
- Customer Service Agent
- Customer Loyalty Manager
- Customer Manager
- Client Relationship Manager
- Junior Customer Success Manager
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Manager
- Customer Relationship Manager
- Client Success Manager
- Customer Contact Manager
Home-Office-Optionen
Gehalt
Leg fest, wie viel du mindestens verdienen willst.
Pendelzeit
Bewerbungsart
Sprache
Fähigkeiten
Berufsfeld
Branche
Region
Städte
Berufserfahrung
Anstellungsart
Arbeitszeit
Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Support
- Customer Service Agent
- Customer Loyalty Manager
- Customer Manager
- Client Relationship Manager
- Junior Customer Success Manager
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Manager
- Customer Relationship Manager
- Client Success Manager
- Customer Contact Manager
378 Treffer für Customer Retention Manager Jobs in Mahlow im Umkreis von 30 km
){kind=logo}
Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience. As a Customer Engagement & Monetization Manager, you will be part of a team that is reinventing how fans interact with immersive content. Shape the Future of Immersive Customer Experiences - You will create AI-powered, data-driven customer journeys that go far beyond traditional CRM – emotional, personalized and seamlessly connected across VR and digital touchpoints. * Develop and optimize AI-driven customer journeys across all channels (email, in-app, push, social, VR) * Strong understanding of data-driven customer experience, AI-based personalization and funnel optimization
Become part of our team as a Customer Engagement & Monetization Manager and play a key role in revolutionizing the digital sports and entertainment experience. As a Customer Engagement & Monetization Manager, you will be part of a team that is reinventing how fans interact with immersive content. Shape the Future of Immersive Customer Experiences - You will create AI-powered, data-driven customer journeys that go far beyond traditional CRM – emotional, personalized and seamlessly connected across VR and digital touchpoints. * Develop and optimize AI-driven customer journeys across all channels (email, in-app, push, social, VR) * Strong understanding of data-driven customer experience, AI-based personalization and funnel optimization
){kind=logo}
Senior Retention Manager France (all genders)
Senior Retention Manager France (all genders)
Sunday Natural Products GmbH
Berlin
Teilweise Home-Office
As our (Senior) Retention Manager France (all genders), you are the architect of our customer retention & loyalty, responsible for maximizing Customer Lifetime Value (CLV) and driving scalable retention growth in the French market. * Constantly analyze customer behavior, identifying churn risks and optimizing retention pathways to increase CLV and repeat purchase rates * You have 5+ years of experience in CRM, Retention Marketing, or Customer Lifecycle Management in E-commerce or D2C * Proactively identify, champion, and implement French-market-unique retention initiatives, such as local payment methods, specific holidays or cultural moments that go beyond the central plan * Act as the primary interface between the French country Manager/local team and the Central CRM team, ensuring seamless communication and alignment on local needs and global priorities
As our (Senior) Retention Manager France (all genders), you are the architect of our customer retention & loyalty, responsible for maximizing Customer Lifetime Value (CLV) and driving scalable retention growth in the French market. * Constantly analyze customer behavior, identifying churn risks and optimizing retention pathways to increase CLV and repeat purchase rates * You have 5+ years of experience in CRM, Retention Marketing, or Customer Lifecycle Management in E-commerce or D2C * Proactively identify, champion, and implement French-market-unique retention initiatives, such as local payment methods, specific holidays or cultural moments that go beyond the central plan * Act as the primary interface between the French country Manager/local team and the Central CRM team, ensuring seamless communication and alignment on local needs and global priorities
Noch nichts dabei? Es gibt 376 weitere Jobs, die zu deiner Suche passen könnten
){kind=logo}
As a Lead Marketing Manager - CRM in the German Marketing team, you will play a pivotal role in driving customer engagement and retention across our owned channels. * Proven experience in running successful, insight-led marketing campaigns with a focus on retention and customer engagement. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. You will own the strategy and execution for push notifications and email, ensuring we communicate with our customers at the right moment with the right offer. We value the behaviors of lead, deliver, and care, and you will embody these by optimising our CRM voucher programs and customer journeys to fuel growth.
As a Lead Marketing Manager - CRM in the German Marketing team, you will play a pivotal role in driving customer engagement and retention across our owned channels. * Proven experience in running successful, insight-led marketing campaigns with a focus on retention and customer engagement. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. You will own the strategy and execution for push notifications and email, ensuring we communicate with our customers at the right moment with the right offer. We value the behaviors of lead, deliver, and care, and you will embody these by optimising our CRM voucher programs and customer journeys to fuel growth.
){kind=logo}
End-to-End-Verantwortung für die Abbildung und Optimierung des gesamten Customer Lifecycles in Salesforce, von Acquisition über Activation und Retention bis hin zu Referral und Revenue. * Zusammenarbeit mit Sales, Marketing und Customer Success zur Optimierung von Subscription Sales, Renewal-, Expansion- und Churn-Prevention-Prozessen. * Mehrjährige Erfahrung in einem SaaS-Unternehmen, z. B. als Business Owner, RevOps Manager, CRM Product Owner, Product Manager oder Salesforce Consultant.
End-to-End-Verantwortung für die Abbildung und Optimierung des gesamten Customer Lifecycles in Salesforce, von Acquisition über Activation und Retention bis hin zu Referral und Revenue. * Zusammenarbeit mit Sales, Marketing und Customer Success zur Optimierung von Subscription Sales, Renewal-, Expansion- und Churn-Prevention-Prozessen. * Mehrjährige Erfahrung in einem SaaS-Unternehmen, z. B. als Business Owner, RevOps Manager, CRM Product Owner, Product Manager oder Salesforce Consultant.
){kind=logo}
Sie steuern alle Marketingfunktionen ganzheitlich (Brand, Performance, Influencer, Retention/CRM, Creative) und verzahnen LEH-Vermarktung mit der digitalen Customer Journey - mit klarem Fokus auf Synergien, Priorisierung und messbaren Impact.
Sie steuern alle Marketingfunktionen ganzheitlich (Brand, Performance, Influencer, Retention/CRM, Creative) und verzahnen LEH-Vermarktung mit der digitalen Customer Journey - mit klarem Fokus auf Synergien, Priorisierung und messbaren Impact.
){kind=logo}
BerlinCybersecurityThe RoleAs a Customer Success Manager, you'll manage a customer portfolio, drive adoption, satisfaction, and retention, advocate for customer needs, collaborate with teams, and leverage data for insights. As a Customer Success Manager at Eye Security, you'll take full ownership of a diverse and strategic customer portfolio from day one. You'll work cross-functionally with Product, Engineering, Sales, and other teams, acting as the voice of the customer and a key driver of retention and growth. You have at least 5 years of experience in Customer Success, Account Management, or a similar customer-facing role, with a strong track record of driving satisfaction, retention, and growth. You'll design and execute success strategies, guide customers through onboarding and adoption, and ensure they get maximum impact from our cybersecurity solutions.
BerlinCybersecurityThe RoleAs a Customer Success Manager, you'll manage a customer portfolio, drive adoption, satisfaction, and retention, advocate for customer needs, collaborate with teams, and leverage data for insights. As a Customer Success Manager at Eye Security, you'll take full ownership of a diverse and strategic customer portfolio from day one. You'll work cross-functionally with Product, Engineering, Sales, and other teams, acting as the voice of the customer and a key driver of retention and growth. You have at least 5 years of experience in Customer Success, Account Management, or a similar customer-facing role, with a strong track record of driving satisfaction, retention, and growth. You'll design and execute success strategies, guide customers through onboarding and adoption, and ensure they get maximum impact from our cybersecurity solutions.
){kind=logo}
Customer Success Manager:in mit starkem Fokus auf Onboarding & Rollouts, oder Customer Success & langfristige Partnerschaften * Perspektivisch: Aufbau eines kleinen Implementation- & Customer-Success-Teams. * Net Revenue Retention & Expansion: Erweiterungen innerhalb bestehender Kunden (zusätzliche Häuser/Stationen, Module). * Implementierungs-/Projektmanager:in für SaaS-/Tech-Lösungen, idealerweise im Gesundheitswesen, oder * Hoher Einfluss auf Produkt, Prozesse und das zukünftige Customer-Success-Setup.
Customer Success Manager:in mit starkem Fokus auf Onboarding & Rollouts, oder Customer Success & langfristige Partnerschaften * Perspektivisch: Aufbau eines kleinen Implementation- & Customer-Success-Teams. * Net Revenue Retention & Expansion: Erweiterungen innerhalb bestehender Kunden (zusätzliche Häuser/Stationen, Module). * Implementierungs-/Projektmanager:in für SaaS-/Tech-Lösungen, idealerweise im Gesundheitswesen, oder * Hoher Einfluss auf Produkt, Prozesse und das zukünftige Customer-Success-Setup.
){kind=logo}
Schnelle Bewerbung
As a Campaign Manager at SongPush, you will oversee and execute creator marketing campaigns from conception to completion. This includes the onboarding of advertisers, account management, briefing conceptualization, campaign setup assistance, reporting, gathering customer feedback to ensure the best possible campaign outcomes Customer Management & Communication * Develop and maintain long-lasting relationships with (key) accounts to drive client satisfaction and retention * Client Relationship Management: Strong background in customer management and key account management.
As a Campaign Manager at SongPush, you will oversee and execute creator marketing campaigns from conception to completion. This includes the onboarding of advertisers, account management, briefing conceptualization, campaign setup assistance, reporting, gathering customer feedback to ensure the best possible campaign outcomes Customer Management & Communication * Develop and maintain long-lasting relationships with (key) accounts to drive client satisfaction and retention * Client Relationship Management: Strong background in customer management and key account management.
NEU
){kind=logo}
As a Senior Marketing Manager in the German Marketing team, you will play a pivotal role in driving customer engagement and retention across our owned channels. * Proven experience in running successful, insight-led marketing campaigns with a focus on retention and customer engagement. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. You will own the strategy and execution for push notifications and email, ensuring we communicate with our customers at the right moment with the right offer. We value the behaviors of lead, deliver, and care, and you will embody these by optimizing our CRM voucher programs and customer journeys to fuel growth.
As a Senior Marketing Manager in the German Marketing team, you will play a pivotal role in driving customer engagement and retention across our owned channels. * Proven experience in running successful, insight-led marketing campaigns with a focus on retention and customer engagement. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. You will own the strategy and execution for push notifications and email, ensuring we communicate with our customers at the right moment with the right offer. We value the behaviors of lead, deliver, and care, and you will embody these by optimizing our CRM voucher programs and customer journeys to fuel growth.
NEU
){kind=logo}
CRM & E-Mail-Marketing Manager (Vollzeit, 100% remote möglich) (m/w/d)
CRM & E-Mail-Marketing Manager (Vollzeit, 100% remote möglich) (m/w/d)
embelly GmbH
Berlin
Teilweise Home-Office
Schnelle Bewerbung
Dafür suchen wir eine:n CRM-Manager:in, die:der Technik, Content und Customer Experience intelligent miteinander verbindet. Du willst nicht einfach nur E-Mails verschicken – Du willst mit durchdachten, datengetriebenen Customer Journeys echten Mehrwert schaffen? * Entwicklung zielgerichteter Customer Journeys für Kund:innen & Partner:innen - mit Fokus auf Retention & Reaktivierung
Dafür suchen wir eine:n CRM-Manager:in, die:der Technik, Content und Customer Experience intelligent miteinander verbindet. Du willst nicht einfach nur E-Mails verschicken – Du willst mit durchdachten, datengetriebenen Customer Journeys echten Mehrwert schaffen? * Entwicklung zielgerichteter Customer Journeys für Kund:innen & Partner:innen - mit Fokus auf Retention & Reaktivierung
){kind=logo}
Define ICPs and target customers for product and service launches; collaborate on account selection and pitching with sellers and Account Managers Remerge helps leading mobile app marketers increase revenue and retention by activating, re-engaging and retaining high-value users through programmatic in-app ads. At Remerge, we're looking for a dynamic Senior Product Marketing Manager to bridge the gap between product innovation and go-to-market excellence. Collaborating closely with cross-functional teams, you'll define ideal customer profiles, guide product pitch narratives, and ensure our offerings stay ahead in a competitive landscape.
Define ICPs and target customers for product and service launches; collaborate on account selection and pitching with sellers and Account Managers Remerge helps leading mobile app marketers increase revenue and retention by activating, re-engaging and retaining high-value users through programmatic in-app ads. At Remerge, we're looking for a dynamic Senior Product Marketing Manager to bridge the gap between product innovation and go-to-market excellence. Collaborating closely with cross-functional teams, you'll define ideal customer profiles, guide product pitch narratives, and ensure our offerings stay ahead in a competitive landscape.
){kind=logo}
Drive Discovery: Lead the research phase by organizing customer interviews and competitive analysis to identify opportunities for accuracy and usability improvements. * Measure Success: Track and analyze KPIs to measure product performance (adoption, retention, monetization) and take proactive action to improve them. * Discovery Driven: You are experienced in leading data-driven research and customer interviews.
Drive Discovery: Lead the research phase by organizing customer interviews and competitive analysis to identify opportunities for accuracy and usability improvements. * Measure Success: Track and analyze KPIs to measure product performance (adoption, retention, monetization) and take proactive action to improve them. * Discovery Driven: You are experienced in leading data-driven research and customer interviews.
){kind=logo}
You'll drive full-cycle recruiting for Sales, Marketing, Customer Success and Operations teams, ensuring we hire exceptional talent that supports our ambitious growth goals. * Manage end-to-end recruitment for commercial roles (Sales, Marketing, Customer Success, Operations) * Partner closely with hiring managers to understand business needs and hiring priorities * Support all stages of the journey (onboarding, development, retention, etc.) ensuring a seamless, positive experience for every JOINer - Hiring Manager Interview (~60 min) – Discuss your recruiting approach, stakeholder management, and sourcing strategies
You'll drive full-cycle recruiting for Sales, Marketing, Customer Success and Operations teams, ensuring we hire exceptional talent that supports our ambitious growth goals. * Manage end-to-end recruitment for commercial roles (Sales, Marketing, Customer Success, Operations) * Partner closely with hiring managers to understand business needs and hiring priorities * Support all stages of the journey (onboarding, development, retention, etc.) ensuring a seamless, positive experience for every JOINer - Hiring Manager Interview (~60 min) – Discuss your recruiting approach, stakeholder management, and sourcing strategies
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. As our Partner Marketing Manager for Germany, you will work on identifying opportunities and challenges to boost our B2B brand (Lieferando). * Partner with CRM and Product Marketing teams to increase Partner Health and retention via feature adoption campaigns. * Work closely with the Product organisation to plan and execute go-to-market (GTM) strategies for new features - translating product updates into clear, value-driven customer propositions and campaigns.
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. As our Partner Marketing Manager for Germany, you will work on identifying opportunities and challenges to boost our B2B brand (Lieferando). * Partner with CRM and Product Marketing teams to increase Partner Health and retention via feature adoption campaigns. * Work closely with the Product organisation to plan and execute go-to-market (GTM) strategies for new features - translating product updates into clear, value-driven customer propositions and campaigns.
){kind=logo}
We are looking for a CRM Manager to develop and execute Aeyde's CRM and E-Mail strategy, with the goal of fostering customer loyalty, increasing customer lifetime value, and driving retention across all direct-to-consumer touchpoints. * Develop and implement a comprehensive CRM strategy to increase customer loyalty, retention, and lifetime value. * Evaluate and implement incentive strategies for customer acquisition and retention while protecting brand positioning. In this role, you will own our email marketing channel, establish new messaging channels, and implement personalized, data-driven initiatives that enhance the customer experience and strengthen long-term relationships. * Build and optimize customer segmentation strategies to deliver tailored experiences for different audiences. * Conceptualize and launch messenger marketing channels (e.g., SMS, WhatsApp) to expand ...
We are looking for a CRM Manager to develop and execute Aeyde's CRM and E-Mail strategy, with the goal of fostering customer loyalty, increasing customer lifetime value, and driving retention across all direct-to-consumer touchpoints. * Develop and implement a comprehensive CRM strategy to increase customer loyalty, retention, and lifetime value. * Evaluate and implement incentive strategies for customer acquisition and retention while protecting brand positioning. In this role, you will own our email marketing channel, establish new messaging channels, and implement personalized, data-driven initiatives that enhance the customer experience and strengthen long-term relationships. * Build and optimize customer segmentation strategies to deliver tailored experiences for different audiences. * Conceptualize and launch messenger marketing channels (e.g., SMS, WhatsApp) to expand ...
){kind=logo}
German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
German Speaking - (Senior) Customer Relations Specialist *remote* (m/f/d)
Pliant GmbH
Berlin, Germany
Teilweise Home-Office
A deep understanding of SaaS platforms and customer lifecycle touch points, with the ability to identify blockers in adoption, retention, and day-to-day product use. We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour ...
A deep understanding of SaaS platforms and customer lifecycle touch points, with the ability to identify blockers in adoption, retention, and day-to-day product use. We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Bring a strategic mindset to every touchpoint: analyse operational data, customer feedback, and platform behaviour to proactively identify friction points and design scalable, long-term solutions. * Lead process improvement initiatives that enhance service quality, reduce resolution times, and improve team efficiency—leveraging your deep fintech/SaaS support experience and strong understanding of customer behaviour ...
For our customer, a Financial SaaS Tech Company, pplwise is searching for a Global Renewal Manager (f/m/d) for IDnow. This critical role will be responsible for managing our global contract renewal portfolio, ensuring high retention rates, and driving customer satisfaction through seamless renewal processes. The successful candidate will serve as the primary point of contact for contract renewals, working cross-functionally to deliver exceptional customer experiences and maximize revenue retention. * Net Revenue Retention (NRR): Revenue growth from existing customer base. We are seeking a detail-oriented and proactive Global Renewal Manager to join our team. * Manage all contract renewals and updates across IDnow's global customer portfolio. * Drive customer success initiatives to improve renewal rates and satisfaction.
For our customer, a Financial SaaS Tech Company, pplwise is searching for a Global Renewal Manager (f/m/d) for IDnow. This critical role will be responsible for managing our global contract renewal portfolio, ensuring high retention rates, and driving customer satisfaction through seamless renewal processes. The successful candidate will serve as the primary point of contact for contract renewals, working cross-functionally to deliver exceptional customer experiences and maximize revenue retention. * Net Revenue Retention (NRR): Revenue growth from existing customer base. We are seeking a detail-oriented and proactive Global Renewal Manager to join our team. * Manage all contract renewals and updates across IDnow's global customer portfolio. * Drive customer success initiatives to improve renewal rates and satisfaction.
NEU
){kind=logo}
Own the end-to-end product journey across onboarding, activation, engagement, retention, and expansion for Qdrant Cloud and self-serve experiences. * Lead discovery to deeply understand user behavior, barriers to adoption, and opportunities for growth across different customer segments.
Own the end-to-end product journey across onboarding, activation, engagement, retention, and expansion for Qdrant Cloud and self-serve experiences. * Lead discovery to deeply understand user behavior, barriers to adoption, and opportunities for growth across different customer segments.
){kind=logo}
Account Manager (ENT) (Fluent In German) (Position located in Berlin, Germany)
Account Manager (ENT) (Fluent In German) (Position located in Berlin, Germany)
KnowBe4 Germany GmbH 2. Hof 5. Aufgang
Berlin
Teilweise Home-Office
As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. The Account Manager is responsible for promoting and selling KnowBe4's suite of products and services into our existing Enterprise-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth. * Articulate the value proposition of KnowBe4's full suite of products and educate the customer how each product will improve their business's human firewall.
As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. The Account Manager is responsible for promoting and selling KnowBe4's suite of products and services into our existing Enterprise-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth. * Articulate the value proposition of KnowBe4's full suite of products and educate the customer how each product will improve their business's human firewall.
){kind=logo}
Monotype is seeking a driven and results-oriented Account Manager to join our growing EMEA Sales team. * Own and grow a portfolio of existing enterprise accounts, achieving and exceeding retention and expansion targets of 90%+. * Represent the voice of the customer internally, sharing insights that drive product innovation and go-to-market strategies. * Experience in account management, sales, or customer growth within SaaS, digital media, or technology environment * Demonstrated success in meeting or (preferably) exceeding sales and retention goals.
Monotype is seeking a driven and results-oriented Account Manager to join our growing EMEA Sales team. * Own and grow a portfolio of existing enterprise accounts, achieving and exceeding retention and expansion targets of 90%+. * Represent the voice of the customer internally, sharing insights that drive product innovation and go-to-market strategies. * Experience in account management, sales, or customer growth within SaaS, digital media, or technology environment * Demonstrated success in meeting or (preferably) exceeding sales and retention goals.
As our CRM Manager DACH, you will be the driving force behind our customer retention and loyalty initiatives. You are responsible for maximizing Retention and Customer Lifetime Value (CLV) and driving scalable revenue growth through smart, data-driven retention strategies. * Drive the CRM strategy for the DACH region to maximize customer retention, loyalty, and long-term Customer Lifetime Value (CLV) * 4+ years of experience in CRM, Retention Marketing, or Customer Lifecycle Management, preferably within E-commerce or D2C - You will act as the vital link between our global strategy and local execution, ensuring our DACH customers receive a world-class, personalized experience that feels local and relevant. * Manage the full customer lifecycle by building automated journeys from first purchase through to sophisticated win-back strategies
As our CRM Manager DACH, you will be the driving force behind our customer retention and loyalty initiatives. You are responsible for maximizing Retention and Customer Lifetime Value (CLV) and driving scalable revenue growth through smart, data-driven retention strategies. * Drive the CRM strategy for the DACH region to maximize customer retention, loyalty, and long-term Customer Lifetime Value (CLV) * 4+ years of experience in CRM, Retention Marketing, or Customer Lifecycle Management, preferably within E-commerce or D2C - You will act as the vital link between our global strategy and local execution, ensuring our DACH customers receive a world-class, personalized experience that feels local and relevant. * Manage the full customer lifecycle by building automated journeys from first purchase through to sophisticated win-back strategies
Channel Development Specialist (Fluent in German) (Position located in Berlin, Germany)
Channel Development Specialist (Fluent in German) (Position located in Berlin, Germany)
KnowBe4 Germany GmbH 2. Hof 5. Aufgang
Berlin
Teilweise Home-Office
As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. * Focus on driving cross-sale products to help partners to win their share of customer wallet * Collaborate with on their closed-lost opportunities to develop a win-back plan for their customers * Work in close alignment with Channel Account Managers to ensure you are working as a team
As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. * Focus on driving cross-sale products to help partners to win their share of customer wallet * Collaborate with on their closed-lost opportunities to develop a win-back plan for their customers * Work in close alignment with Channel Account Managers to ensure you are working as a team
){kind=logo}
Field & Partner Marketing Executive - German Speaker (f/d/m)
Field & Partner Marketing Executive - German Speaker (f/d/m)
IDnow GmbH
Berlin, Berlin, Germany
Teilweise Home-Office
It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. * Work hand-in-hand with the Senior Field & Partner Marketing Manager
It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries. * Work hand-in-hand with the Senior Field & Partner Marketing Manager
){kind=logo}
From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. We are looking for a passionate and motivated Product Manager Intern to join our Lifecycle team. This internship offers a unique opportunity to contribute to developing compelling content for our retention app features, using data insights to craft personalized touchpoints that help users build simple, recurring habits to extend their device's life. You will work closely with cross-functional teams, including other Product Managers, Marketing Engineering, Content, and Design, to drive impactful product initiatives. * TOOLS YOU'LL USE: Braze (customer engagement platform), Amplitude (analytics), Dust (AI assistant platform), A/B testing platforms
From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. We are looking for a passionate and motivated Product Manager Intern to join our Lifecycle team. This internship offers a unique opportunity to contribute to developing compelling content for our retention app features, using data insights to craft personalized touchpoints that help users build simple, recurring habits to extend their device's life. You will work closely with cross-functional teams, including other Product Managers, Marketing Engineering, Content, and Design, to drive impactful product initiatives. * TOOLS YOU'LL USE: Braze (customer engagement platform), Amplitude (analytics), Dust (AI assistant platform), A/B testing platforms
){kind=logo}
Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
Wir suchen Customer Success Managers, die sich unserem Customer Service Team anschließen und mit auf unsere Reise gehen. * Ein umfassendes Onboarding: Wir bringen dir in unserem Customer Service Onboarding alles bei, was du brauchst, um bei uns erfolgreich zu sein.
Beliebte Jobs
- Customer Service Manager
- Customer Success Manager
- Customer Support
- Customer Service Agent
- Customer Loyalty Manager
- Customer Manager
- Client Relationship Manager
- Junior Customer Success Manager
- Customer Success Management
- Customer Success
- Relationship Manager
- Customer Service
- Customer Care Manager
- Customer Relationship Manager
- Client Success Manager
- Customer Contact Manager