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24 Treffer für Third Level Support Jobs in 125 im Umkreis von 30 km
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Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Mitarbeiter SAP HCM Payroll / Zeitwirtschaft 2nd / 3rdLevel Support (m/w/d)
Sopra Steria
bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
Teilweise Home-Office
Anschreiben nicht erforderlich
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
Die Durchführung von Customizingaktivitäten, die Erstellung / Anpassung von Rechenregeln und Schemen sowie die Unterstützung bei Support Package Einspielungen sind dir nicht fremd
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IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d)
Amadeus Fire AG
Berlin, Potsdam, Düsseldorf, Mönchengladbach, Dortmund, Essen, Frankfurt, Norderstedt, Hannover
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
Bewerben Sie sich jetzt als IT Support 2nd und 3rd Level / IT Support Engineer (m/w/d). * Entgegennahme und Bearbeitung von komplexen IT-Support-Anfragen im 2nd und 3rd Level * Enge Zusammenarbeit mit dem 1st-Level-Support und anderen Fachabteilungen - Unser Mandant möchte sein IT-Support Team erweitern und ist deshalb auf der Suche nach einem erfahrenen IT-Supporter (m/w/d) in Festanstellung. * Dokumentation der Support-Fälle und Erstellung von Trouble-Tickets
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Senior Systemadministrator - 2nd & 3rd Level Support / M365 (m/w/d)
Senior Systemadministrator - 2nd & 3rd Level Support / M365 (m/w/d)
GFAD Gruppe
Berlin
Teilweise Home-Office
Schnelle Bewerbung
Du unterstützt den 2nd Level Support mit ersten Fehleranalysen und Datenaufbereitung
Du unterstützt den 2nd Level Support mit ersten Fehleranalysen und Datenaufbereitung
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Verantwortung für die Betreuung und kontinuierliche Weiterentwicklung des PointID-Projekts sowie Wahrnehmung der Funktion als technische Schnittstelle zwischen dem Second- und Third-Level-Support und den Entwicklungsteams * Kontinuierliche Steigerung der Effizienz und Qualität der Zusammenarbeit zwischen Entwicklung, Support und Service
Verantwortung für die Betreuung und kontinuierliche Weiterentwicklung des PointID-Projekts sowie Wahrnehmung der Funktion als technische Schnittstelle zwischen dem Second- und Third-Level-Support und den Entwicklungsteams * Kontinuierliche Steigerung der Effizienz und Qualität der Zusammenarbeit zwischen Entwicklung, Support und Service
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Senior Consultant SAP Logistik - Managed Services (w/m/d)
Senior Consultant SAP Logistik - Managed Services (w/m/d)
Scheer Group
Saarbrücken, München, Hamburg, Leipzig, Freiburg im Breisgau, Berlin
Teilweise Home-Office
Anschreiben nicht erforderlich
Schnelle Bewerbung
Fehleranalyse inklusive Störungsbehebung im Second und Third Level Support
Fehleranalyse inklusive Störungsbehebung im Second und Third Level Support
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Second- und Third-Level-Support
Second- und Third-Level-Support
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SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
SAP S/4HANA Finance Berater (m/w/d) - SAP S/4HANA Finance Consultant
Ratbacher GmbH
Köln, Bamberg, Berlin, Mainz, Kassel
Anschreiben nicht erforderlich
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
Second und Third Level Support gehört ebenfalls zu Ihrem Aufgabengebiet, während Sie SAP-Projekte leiten und externe Dienstleister steuern
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Senior System Engineer - Active Directory (m/w/d)
Senior System Engineer - Active Directory (m/w/d)
BWI GmbH
Hamburg, Frankfurt, München, Nürnberg, Rheinbach, Ulm, Berlin, Bonn, Leipzig
Teilweise Home-Office
Schnelle Bewerbung
Übernahme der Rolle des Third Level Supports, Erarbeitung von Lösungen (gegebenenfalls unter Einbeziehung des Herstellers Microsoft) * Second Level Tätigkeiten im Rahmen des Entstörprozesses und der Problembearbeitung
Übernahme der Rolle des Third Level Supports, Erarbeitung von Lösungen (gegebenenfalls unter Einbeziehung des Herstellers Microsoft) * Second Level Tätigkeiten im Rahmen des Entstörprozesses und der Problembearbeitung
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Systemadministrator/ 3rd Level Tech Support (m/w/d) at TeleClinic • Remote (Work from Home)
Systemadministrator/ 3rd Level Tech Support (m/w/d) at TeleClinic • Remote (Work from Home)
Startup Insider GmbH
Berlin
Teilweise Home-Office
Systemadministrator/ 3rd Level Tech Support (m/w/d) at TeleClinic
Systemadministrator/ 3rd Level Tech Support (m/w/d) at TeleClinic
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Schnelle Bewerbung
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Schnelle Bewerbung
Sie betreuen und bieten Support im Soft- und Hardwarebereich
Sie betreuen und bieten Support im Soft- und Hardwarebereich
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Product Owner (m/w/d)
Product Owner (m/w/d)
PROSOZ Herten GmbH
Home-Office, bundesweit - Frankfurt am Main, Berlin, Dresden, München, Leipzig, Köln, Düsseldorf
Teilweise Home-Office
Du bewertest und priorisierst eingehende Kund*innenmeldungen im Third-Level-Support (Meldungs- und Anforderungsmanagement)
Du bewertest und priorisierst eingehende Kund*innenmeldungen im Third-Level-Support (Meldungs- und Anforderungsmanagement)
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Technischer Support: Bearbeitung von Second- und Third-Level-Support-Anfragen * Dokumentation: Nachverfolgung von Aufgaben sowie saubere Dokumentation von Projekt- und Supportthemen * Teamabstimmung: Enge Abstimmung mit internen Engineering-, Support- und Produktteams * Prozessentwicklung: Mitwirkung an der Weiterentwicklung von Support- und Automatisierungsprozessen
Technischer Support: Bearbeitung von Second- und Third-Level-Support-Anfragen * Dokumentation: Nachverfolgung von Aufgaben sowie saubere Dokumentation von Projekt- und Supportthemen * Teamabstimmung: Enge Abstimmung mit internen Engineering-, Support- und Produktteams * Prozessentwicklung: Mitwirkung an der Weiterentwicklung von Support- und Automatisierungsprozessen
Noch nichts dabei? Es gibt 11 weitere Jobs, die zu deiner Suche passen könnten
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Software Engineer Smalltalk (all genders)
Software Engineer Smalltalk (all genders)
adesso insurance solutions GmbH
Berlin, Hamburg, München, Köln, Frankfurt, Stuttgart, Leipzig, Dortmund
Teilweise Home-Office
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
Technischer Support: Im Third-Level unterstützt du das Support-Team bei technischen Fragen zur Software. * Sprachkenntnisse: Du besitzt sehr gute Deutschkenntnisse in Wort und Schrift (mindestens C1-Level).
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Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
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Leiterin IT (m/w/d) im Lebenshilfe-Campus in Mitte | ID: 622
Leiterin IT (m/w/d) im Lebenshilfe-Campus in Mitte | ID: 622
Lebenshilfe gGmbH
Berlin
Teilweise Home-Office
Schnelle Bewerbung
Steuerung des IT-Supports (First-, Second- und Third-Level) für ca. 2.500 User
Steuerung des IT-Supports (First-, Second- und Third-Level) für ca. 2.500 User
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
Support the in transforming the current Business Continuity Management framework into a broader Operational Resilience capability, including DORA requirements, critical service continuity, and third-party resilience controls * Support the operational resilience agenda including third-party / ICT dependency risk and DORA compliance * Lead or support resilience assessments of critical third-party and outsourced service providers, including key dependencies, concentration risks, and substitution planning * Support the integration of BCM into the broader CIFS risk framework, ensuring alignment with Operational Risk, Third Party Risk Management, and ICT Risk * Support the definition and continuous enhancement of BCM strategy, policies, procedures, methodology, and standards in alignment with regulatory requirements (e.g., DORA, MaRisk) and industry best practices
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Provide 2nd-level support and manage escalations end-to-end. We are proud of our team cohesion and are looking for new colleagues to support our mission to modernise recruiting. As our Head of Office IT works remotely, this role comes with a high level of ownership and visibility. * Manage infrastructure and virtualisation environments as well as selected third‑party tools. * Identify and implement automation and AI-supported solutions to improve efficiency. * Gradually take on onsite leadership tasks such as mentoring, coordination, and onboarding support. * A proactive, structured way of working and comfort with a high level of autonomy.
Provide 2nd-level support and manage escalations end-to-end. We are proud of our team cohesion and are looking for new colleagues to support our mission to modernise recruiting. As our Head of Office IT works remotely, this role comes with a high level of ownership and visibility. * Manage infrastructure and virtualisation environments as well as selected third‑party tools. * Identify and implement automation and AI-supported solutions to improve efficiency. * Gradually take on onsite leadership tasks such as mentoring, coordination, and onboarding support. * A proactive, structured way of working and comfort with a high level of autonomy.
Conduct in-depth data analysis and support further development and implementation of IFRS 9 (PD, LGD) and quantitative models to assess key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * Support the further development and implementation of controls for the end-to-end mortgage credit processes. * Design, implement, and operate robust second-line control frameworks and tools for mortgage processes and the portfolio, including for the oversight of business activities and effective monitoring of third-party service providers. * Good understanding of key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * A relocation package with visa support for those who need it.
Conduct in-depth data analysis and support further development and implementation of IFRS 9 (PD, LGD) and quantitative models to assess key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * Support the further development and implementation of controls for the end-to-end mortgage credit processes. * Design, implement, and operate robust second-line control frameworks and tools for mortgage processes and the portfolio, including for the oversight of business activities and effective monitoring of third-party service providers. * Good understanding of key risk indicators across obligor, collateral, and portfolio levels within the mortgage domain. * A relocation package with visa support for those who need it.
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Senior System Administrator & Onsite Lead (m/f/d)
Senior System Administrator & Onsite Lead (m/f/d)
softgarden e-recruiting gmbh
Berlin
Teilweise Home-Office
Schnelle Bewerbung
Provide 2nd-level support and manage escalations end-to-end. We are proud of our team cohesion and are looking for new colleagues to support our mission to modernise recruiting. As our Head of Office IT works remotely, this role comes with a high level of ownership and visibility. * Manage infrastructure and virtualisation environments as well as selected third‑party tools. * Identify and implement automation and AI-supported solutions to improve efficiency. * Gradually take on onsite leadership tasks such as mentoring, coordination, and onboarding support. * A proactive, structured way of working and comfort with a high level of autonomy.
Provide 2nd-level support and manage escalations end-to-end. We are proud of our team cohesion and are looking for new colleagues to support our mission to modernise recruiting. As our Head of Office IT works remotely, this role comes with a high level of ownership and visibility. * Manage infrastructure and virtualisation environments as well as selected third‑party tools. * Identify and implement automation and AI-supported solutions to improve efficiency. * Gradually take on onsite leadership tasks such as mentoring, coordination, and onboarding support. * A proactive, structured way of working and comfort with a high level of autonomy.
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We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. You will serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. These projects involve large amounts of independent work as well as collaboration with external support groups including ...
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Onboarding Implementation Consultant (f/m/d)
Onboarding Implementation Consultant (f/m/d)
IDnow GmbH
Berlin, Berlin, Germany; München, Bavaria, Germany
Teilweise Home-Office
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
Support the pre-sale process including technical workshops, costed SoWs, and high-level project plans. * Manage end-to-end technical implementation: REST API integration, Mobile SDK deployments (iOS, Android, React Native), identity flow configuration, and third-party system connections. * Develop and maintain a living integration map for each customer (architecture, data flows, authentication model, SDK/API usage patterns, third-party dependencies) — handed over to the CSM at handoff. * Build and maintain strong relationships with technical decision-makers (data standards, programming, IT architecture, security) and articulate benefits at all stakeholder levels to drive buy-in. * Ability to identify benefits that are relevant for all levels to improve the buy-in of customers. * We make your remote work comfy: we provide support on equipment and offer flexible working hours.
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There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
There are times you'll need to implement a new feature in a backend service, support with new infrastructure setups, or investigate an issue causing disruption to our business. You recognise the characteristics of your audience and adjust the level of detail accordingly. The teams we support use a few different languages such as Python and Ruby, plus a variety of other services. * Support for your setup while working from home - Do not respond to job offers from third parties claiming to recruit on behalf of Remerge, or individuals impersonating as Remerge employees offering freelance or remote work opportunities.
1 passender Job liegt außerhalb deiner Region
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(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
(Senior) IT-Anwendungsbetreuer / Application Manager (m/w/d)
Avision GmbH
Deutschland, Homeoffice, remote
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten
Annahme, Analyse und Behebung von Incidents (Störungen) sowie Service Requests (Anfragen und Sonderaufgaben) im Third-Level-Support * Gewährleistung der Einhaltung vereinbarter Service Level Agreements (SLAs), inklusive der definierten Reaktions- und Störungsbehebungszeiten