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Global Accounts Success Manager
Global Accounts Success Manager
Shopify
Remote - EMEA, France, Germany, United Kingdom, Netherlands, Brussels
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor * Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.
Escalating technical issues to Shopify's support teams when necessary. Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Building strong relationships with Fortune 100 customers, taking ownership of elements of the technical discovery process, and identifying growth opportunities. * Working cross functionally with sales, success and technical teams to ensure a truly unified customer experience and execution of strategic rigor * Comfortable diving deep into technical product knowledge and becoming a Shopify product expert.
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Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. * Support partner engineers during deployments and act as an escalation point for technical queries * Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing * Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable * Up to 5 years of experience in a network engineering or related technical role * Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions * Flexibility to travel (~25%) and support night-time maintenance windows (~25%) * Experience collaborating in matrixed teams across functions like engineering, support, and field operations
Reporting to the Services organization, you will play a hands-on role in delivering network solutions and providing post-sales technical support. * Support partner engineers during deployments and act as an escalation point for technical queries * Lead solution delivery activities including remote deployment support, network migrations, and acceptance testing * Review and validate Technical Deployment Package (TDP) content with internal and external stakeholders, ensuring all details are clear and executable * Up to 5 years of experience in a network engineering or related technical role * Ability to manage multiple projects, analyse technical data, and translate designs into deployable solutions * Flexibility to travel (~25%) and support night-time maintenance windows (~25%) * Experience collaborating in matrixed teams across functions like engineering, support, and field operations
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Schnelle Bewerbung
Why we are looking for support You will collaborate with and to ensure solutions meet both technical and business requirements management. Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
Why we are looking for support You will collaborate with and to ensure solutions meet both technical and business requirements management. Technical Leadership & Guidance * Provide technical guidance to on best practices, code standards, and Salesforce capabilities. * Support the implementation of customizations, integrations, and third-party applications. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Conduct technical presentations and workshops for both technical and non-technical audiences.
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The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling existing team members in new processes * Technical Expertise - Excel in generating and maintaining organized and accurate records.
The Specialist will support the UAT Testing teams and help create, document and monitor test scenarios related to system enhancements and implementations of new initiatives relating to the CTC process. Manage and support customers through trial periods and transition to standard supply. Be part of the GSA CTC workforce management as well support developing KPI structures and reporting requirements. Support the operational Post Entry and Master Data Management Process. * Proactive collaboration with all CTC and Customer Care Teams (national and international teams) to support the order management processes. * Provide Support and Guidance - to new or developing and upskilling existing team members in new processes * Technical Expertise - Excel in generating and maintaining organized and accurate records.
NEU
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Schnelle Bewerbung
As an Associate Solutions Consultant, you'll support our global sales team by providing technical and functional support on their key opportunities, whether this is a large Enterprise Account looking to make a small investment, or a full solution for an SMB customer, your role will be to provide the to rapidly understand their requirements and demonstrate how Zendesk will meet them. You'll be the technical bridge between our Sales team and their prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, via remote calls and video conferences. * You have problem-solving skills, including the ability to meet a business requirement with a technical solution.
As an Associate Solutions Consultant, you'll support our global sales team by providing technical and functional support on their key opportunities, whether this is a large Enterprise Account looking to make a small investment, or a full solution for an SMB customer, your role will be to provide the to rapidly understand their requirements and demonstrate how Zendesk will meet them. You'll be the technical bridge between our Sales team and their prospects. This will involve you supporting the technical relationship with our prospects to drive customer satisfaction by managing and delivering technical information, via remote calls and video conferences. * You have problem-solving skills, including the ability to meet a business requirement with a technical solution.
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Account Executive, DoiT Cloud Intelligence - Germany
Account Executive, DoiT Cloud Intelligence - Germany
do it Logistic & Promotion
Remote Germany
Teilweise Home-Office
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard business / office technology and applications.
Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. * Provide frequent feedback and suggestions to support an environment of continuous process improvement. Ability to identify and escalate issues requiring management support. * Technical Expertise - Demonstrating depth of knowledge and skill using standard business / office technology and applications.
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Account Manager Insulation Systems Polyurethanes
Account Manager Insulation Systems Polyurethanes
Huntsman (Germany) GmbH Huntsman Polyurethanes
Germany - Georgsmarienhutte
Teilweise Home-Office
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
As our Account Manager for Insulation Systems Polyurethanes, you will bring commercial sharpness, technical curiosity, and confidence in managing insulation and composite panel customers. * Coordinate customer needs with Technical Service, Innovation, Marketing, and internal sales functions to deliver technical and commercial solutions. * Provide accurate market intelligence, forecasts, and business insights to support strategic decisions. * Strong polyurethane (PU) technical understanding and ability to interpret customer needs in insulation and composite panel applications is an additional asset.
Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Sales Development Representative - DoiT Cloud Intelligence, EMEA
Sales Development Representative - DoiT Cloud Intelligence, EMEA
do it Logistic & Promotion
Remote Germany
Teilweise Home-Office
Support Regional GTM & Marketing activities across digital and onsite formats. * Clearly communicate compelling value propositions to technical buyers and stay current with the latest product and service information. * 1–3+ years of SDR/BDR experience in Cloud, preferably with a background in selling to technical decision makers such as CTO, VP Engineering or Head of DevOps. We embrace and support leveling up your skills professionally and personally.
Support Regional GTM & Marketing activities across digital and onsite formats. * Clearly communicate compelling value propositions to technical buyers and stay current with the latest product and service information. * 1–3+ years of SDR/BDR experience in Cloud, preferably with a background in selling to technical decision makers such as CTO, VP Engineering or Head of DevOps. We embrace and support leveling up your skills professionally and personally.
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Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * Hands-on development experience leading and shipping large-scope technical projects in collaboration with multiple .
Integrate with a variety of systems (Billing, Metering, Logging, Monitoring, Support, etc… * Hands-on development experience leading and shipping large-scope technical projects in collaboration with multiple .
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Specialist Solution Architect - Data Security - DACH
Specialist Solution Architect - Data Security - DACH
Zscaler Germany GmbH
Remote - Germany
Teilweise Home-Office
As a member of the Core GTM Team, the Specialist Solution Architect role is to be the lead technical team member when it comes to Data Security in their Area/Region. * Providing technical expertise and advice to enterprise customers * Taking total ownership of the technical sale and processes * Independently delivering sales pitches, technical and whiteboards presentations * Must be proficient at working in a matrix environment, working with the larger GTM team to promote, sell and support the Data Security Business line - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
As a member of the Core GTM Team, the Specialist Solution Architect role is to be the lead technical team member when it comes to Data Security in their Area/Region. * Providing technical expertise and advice to enterprise customers * Taking total ownership of the technical sale and processes * Independently delivering sales pitches, technical and whiteboards presentations * Must be proficient at working in a matrix environment, working with the larger GTM team to promote, sell and support the Data Security Business line - Our Benefits program is one of the most important ways we support our . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Account Executive, DoiT Cloud Intelligence - Central & Eastern Europe
Account Executive, DoiT Cloud Intelligence - Central & Eastern Europe
do it Logistic & Promotion
Remote Germany
Teilweise Home-Office
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
You will be responsible for solution pitching, end-to-end deal management, negotiations and closing complex technical partnerships. * Partner with our Forward Deployed Engineers and Solutions Architects to solve "unsolvable" technical hurdles for prospects. We embrace and support leveling up your skills professionally and personally.
You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * Experience giving public talks at technical conferences and meetups.
You will serve as a resource for the Support Engineering team, helping to debug the most advanced performance issues encountered by our customers. * As the core ClickHouse database continues to move at a fast pace, you will closely collaborate with our other to assess the impact of new features on performance and support colleagues with performance tests and advice. * Experience giving public talks at technical conferences and meetups.
ClickPipes for Postgres now supports failover replication slots * MongoDB CDC to ClickHouse with Native JSON Support * Lead technical discussions and influence product roadmaps. * Clear communication in writing (design docs, code review) and verbally (technical discussions, customer calls, incident response).
ClickPipes for Postgres now supports failover replication slots * MongoDB CDC to ClickHouse with Native JSON Support * Lead technical discussions and influence product roadmaps. * Clear communication in writing (design docs, code review) and verbally (technical discussions, customer calls, incident response).
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Schnelle Bewerbung
You'll help colleagues break down complicated topics, support them when they run into tricky problems, and share your experience during code reviews and technical discussions. From there, your focus will be on helping the team tackle complex tasks, think through technical solutions, and design clean, well-defined APIs. You'll also be part of our Architecture Board, where technical decisions and architectural topics are discussed. In day-to-day work, you'll collaborate with different teams to turn new product ideas and requirements into technical solutions. You'llhelp plan and estimate upcoming projects, lead technical refinement discussions, and keep an eye on the overall quality of what we build - from code quality and maintainability to security and performance. Finally, you'll help onboard new developers, evaluate new tools when needed and contribute to creating an environment where ...
You'll help colleagues break down complicated topics, support them when they run into tricky problems, and share your experience during code reviews and technical discussions. From there, your focus will be on helping the team tackle complex tasks, think through technical solutions, and design clean, well-defined APIs. You'll also be part of our Architecture Board, where technical decisions and architectural topics are discussed. In day-to-day work, you'll collaborate with different teams to turn new product ideas and requirements into technical solutions. You'llhelp plan and estimate upcoming projects, lead technical refinement discussions, and keep an eye on the overall quality of what we build - from code quality and maintainability to security and performance. Finally, you'll help onboard new developers, evaluate new tools when needed and contribute to creating an environment where ...
They work closely with Insulet's affiliate cross-functional team to ensure the information, education, and research needs of HCPs are met and to ensure scientific and technical training needs of commercial and advocacy organizations are identified and met. * Lead, establish and execute the local medical education plans for DACH: educate HCP with online/in-person blended offerings (on-demand, webinars, Peer-to-Peer training), deliver medical education at congresses and symposiums, support product training with generation and delivery of medical content * Support the local execution of Insulet-sponsored and Investigator-Initiated trials * Disseminate evidence within local markets
They work closely with Insulet's affiliate cross-functional team to ensure the information, education, and research needs of HCPs are met and to ensure scientific and technical training needs of commercial and advocacy organizations are identified and met. * Lead, establish and execute the local medical education plans for DACH: educate HCP with online/in-person blended offerings (on-demand, webinars, Peer-to-Peer training), deliver medical education at congresses and symposiums, support product training with generation and delivery of medical content * Support the local execution of Insulet-sponsored and Investigator-Initiated trials * Disseminate evidence within local markets
NEU
Senior Sales Engineer, Public Sector - Germany
Senior Sales Engineer, Public Sector - Germany
Zscaler Germany GmbH
Remote - Germany
Teilweise Home-Office
Drive technical win plans and proof points: create and execute the technical strategy for opportunities (incl. PoCs/pilots when needed), define success criteria, coordinate internal resources, and deals to clear customer-aligned decisions - You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. * Senior Sales Engineering track record in the German Public Sector: proven ability to support complex deals end-to-end (discovery → solution design → business case → close), with measurable impact on pipeline and wins, plus a solid understanding of stakeholder dynamics and public procurement/tender processes (Federal/State/Municipal; experience in at least one segment required) * Deep technical expertise in Network Security and Cloud, including architecture-level understanding, relevant security controls/use cases, and ...
Drive technical win plans and proof points: create and execute the technical strategy for opportunities (incl. PoCs/pilots when needed), define success criteria, coordinate internal resources, and deals to clear customer-aligned decisions - You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. * Senior Sales Engineering track record in the German Public Sector: proven ability to support complex deals end-to-end (discovery → solution design → business case → close), with measurable impact on pipeline and wins, plus a solid understanding of stakeholder dynamics and public procurement/tender processes (Federal/State/Municipal; experience in at least one segment required) * Deep technical expertise in Network Security and Cloud, including architecture-level understanding, relevant security controls/use cases, and ...
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Schnelle Bewerbung
Support the company's Quality Policy and actively contribute to achieving Quality Objectives. Technical Documentation * Define and enforce standards for technical documentation and document control. * Support external audits and ensure timely resolution of findings. Everyone is welcome and supported in their development at all stages in their journey with us.
Support the company's Quality Policy and actively contribute to achieving Quality Objectives. Technical Documentation * Define and enforce standards for technical documentation and document control. * Support external audits and ensure timely resolution of findings. Everyone is welcome and supported in their development at all stages in their journey with us.
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- Mitarbeiter E-Commerce
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