The EMEA CRM Business Strategy team operates at the intersection of strategy, sales, and customer impact. As an intern on our team, you will drive and support strategic programs and initiatives that directly influence how ServiceNow scales its CRM business across EMEA. * Build and maintain operational tools, dashboards, and frameworks that improve how the CRM Business Strategy team scales across the region (e.g., intake processes, governance trackers) * Conduct market and competitive research to inform CRM growth strategies by region and industry, and develop positioning materials that support go-to-market execution * Prior internship or working student experience in a business environment (e.g., consulting, tech, corporate strategy, program/project management) – we value candidates who can hit the ground running
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