From our office in Düsseldorf, Germany, we support colleagues and across the DACH region (Germany, Austria, Switzerland) and collaborate closely with global teams to ensure operational excellence and seamless IT service delivery. Join our team and take ownership of IT service delivery across the DACH region. * Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction * Experience in IT service delivery/service management, including helpdesk and team coordination (around 5 years is ideal, but we value impact over exact timelines) Working in the Corporate IT department, you will lead helpdesk operations, drive service excellence through KPI/SLA management, coordinate IT workplace projects, and act as a trusted for . With a pragmatic, mission-always-possible mindset, you will ensure high service quality, strong user ...
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