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2 Treffer für manager-customer-experience Jobs in Oberkochen im Umkreis von 30 km
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We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will initiate, lead, and execute strategic, large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers (e.g., product ramp-ups, launches of new products, production transfers, and economic optimizations). You will ensure successful project delivery in alignment with customer expectations and serve as the go-to person for ZEISS internal and external customers, including senior management. * Identify, scope, structure, and lead strategic and operational projects with ZEISS Strategic Business Units, external customers, and the Shared Production Unit team * Be the go-to
We are seeking a highly motivated and experienced Senior Manager Customer Projects to join our team. In this role, you will initiate, lead, and execute strategic, large-scale operational initiatives within the ZEISS Shared Production Unit to deliver against requirements from internal and external customers (e.g., product ramp-ups, launches of new products, production transfers, and economic optimizations). You will ensure successful project delivery in alignment with customer expectations and serve as the go-to person for ZEISS internal and external customers, including senior management. * Identify, scope, structure, and lead strategic and operational projects with ZEISS Strategic Business Units, external customers, and the Shared Production Unit team * Be the go-to
Gather and structure input from , markets, and internal stakeholders to define objectives, eligibility criteria, certification needs, customer experience standards, and reporting obligations. * Develop and apply partner selection criteria and evaluation frameworks; manage joint value propositions, governance, due diligence, and continuous improvement, ensuring brand, product quality, and customer experience standards across partners. * Advanced experience in product/business development, strategic management, project management or related field in an international environment; experience in channel/partner management is a plus * Experience with stage-gate processes, controlled documentation systems (e.g. QMS), and medical devices
Gather and structure input from , markets, and internal stakeholders to define objectives, eligibility criteria, certification needs, customer experience standards, and reporting obligations. * Develop and apply partner selection criteria and evaluation frameworks; manage joint value propositions, governance, due diligence, and continuous improvement, ensuring brand, product quality, and customer experience standards across partners. * Advanced experience in product/business development, strategic management, project management or related field in an international environment; experience in channel/partner management is a plus * Experience with stage-gate processes, controlled documentation systems (e.g. QMS), and medical devices
5 passende Jobs liegen außerhalb deiner Region
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Manager Customer Experience (m/w/d) deutschlandweit
Manager Customer Experience (m/w/d) deutschlandweit
ALFRED TALKE GmbH & Co. KG
bundesweit
80000 - 100000 / (geschätzt für Vollzeit)
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
Qualifikation: Abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbar, idealerweise mit Schwerpunkt Marketing, CRM oder Customer Experience. * Erfahrung: Mehrjährige Berufserfahrung im Bereich Customer Experience oder Vertrieb, idealerweise in der Logistik- oder Dienstleistungsbranche. * Customer Journey: Sie sind zuständig für den Auf- und Ausbau einer starken Customer Journey - von der Identifikation aller relevanten Kundenkontaktpunkte bis hin zur Ableitung von Verbesserungspotentialen sowie Steuerung der Umsetzung passgenauer Maßnahmen. * Prozessoptimierung & Customer Care: Sie analysieren Prozesse, Customer-Service-Strukturen und Schnittstellen, entwickeln übergreifende Standards und ein zukunftsfähiges Zielbild "
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Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
Teamleiter / Team Lead CRM & Customer Experience (m/w/d)
crossnative GmbH
bundesweit
Teilweise Home-Office
60000 - 100000 / (geschätzt für Vollzeit)
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
Als Teamleiter CRM & Customer Experience (m/w/d) übernimmst du Verantwortung für ein Team aus Consultants und technischen Experten. Du verbindest People Leadership, Delivery und Kundenorientierung und gestaltest gleichzeitig die Weiterentwicklung unseres CRM- und Customer-Experience-Geschäfts aktiv mit. * Du hast mehrere Jahre Erfahrung im Consulting, in der Softwareentwicklung oder in komplexen IT-/Digitalisierungsprojekten – idealerweise im Umfeld von CRM, Customer Experience, Customer Platforms oder Enterprise Software. * Echter Gestaltungsspielraum zur aktiven Weiterentwicklung deines Teams und unseres CRM- und Customer-Experience-Bereichs
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German speaking Key Account Manager (all genders)
German speaking Key Account Manager (all genders)
Fotoware AS
Oslo, bundesweit, Home-Office
Teilweise Home-Office
51000 - 70000 / (geschätzt für Vollzeit)
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
You will play a central role in driving customer retention, expansion, and long-term success by identifying growth opportunities, leading strategic account planning, and ensuring a great customer experience. * Collaborate closely with CSM, , Marketing, Partners, Professional Services, and Support to deliver coordinated customer experience and maximize commercial outcomes. * A key role in a company with more than 30 years of experience in helping thousands of customers globally to manage their digital media files and workflows - Fotoware helps make this possible by ensuring the digital content behind these experiences can be found, managed, and shared seamlessly and compliantly. As our next Key Account Manager, your wo
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International Key Account Manager/in (m/f/d)
International Key Account Manager/in (m/f/d)
PRCSS GmbH
bundesweit
Teilweise Home-Office
80000 - 100000 / (geschätzt für Vollzeit)
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
The natural next step for Account Managers, Sales Managers, or Business Development Managers ready for an international customer environment - biotech, pharma, and CDMO customers across the EU and the US. * Build new and develop existing customer relationships in the Affinity Resins area – from first contact to lasting business partnerships. * Support product evaluations and adoption together with technical and application teams, helping customers get the right solutions in place quickly. * Feed customer feedback and market insights back into the business to help shape future planning and commercial strategy. * Several years of experience in account management, sales, product management, or marketing within the life s
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You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships
You partner with the Key Account Manager – End Customer to craft the best solutions and ensure strong alignment across our partner ecosystem. Axis Communications is looking for a strategic, relationship-driven Key Account Manager to take full ownership of a select portfolio of high-value, multi-site National Accounts across our North Germany territory. As a Key Account Manager, your role is strategic, long-term, and highly relationship-driven. * Proven experience in a Key Account Management or strategic sales role - We hire for potential and passion as much as for experience. * Ownership of some of our most strategic customer relationships