Are you passionate about customer-focused role handling end-to-end order support in a healthcare/medical device environment. * Work as part of the larger support team, collaborating with other departments to ensure proactive, superior front-line customer support. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it This position is responsible for providing excellent customer service, responding to customer inquiries, providing customers with coverage options, reimbursement processing, order placement, shipping status, warranty and general concerns. Strong communication between customers, , healthcare and insurance providers are critical functions of this position. The Customer Care Specialist is able to independently follow standardized workflows as defined by the organization.
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