The ideal candidate is an experienced service unit manager and pragmatic innovator, who can make clear decisions in dynamic environments, adapt best practices from other service organizations, and drive complex changes from concept to implementation. * Relevant background in consulting/professional services, shared services, customer service, workforce services, call centers or comparable service environments. We optimize every lever of commercial strategy – product, pricing, innovation, marketing, and sales – based on what customers want and value. We are looking for an experienced, analytical, and performance-oriented leader to head our global Client Creative (Graphic / PPT Support) Service function. This role is responsible for scaling our operating model further, optimizing processes and structures, improving service quality, and enabling efficient global Client Creative ...
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