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189 Treffer für Customer Service Coordinator Jobs in Hessen im Umkreis von 30 km
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Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Work with the and CSSM to forecast resource requirements to ensure that sufficient resources are in place to achieve retail office customer service, sales and quality targets. * Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally. * Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend ...
Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Work with the and CSSM to forecast resource requirements to ensure that sufficient resources are in place to achieve retail office customer service, sales and quality targets. * Coach, develop and motivate a team of Customer Sales and and and to achieve individual, retail office and network targets and Commercial objectives. * Ensure regular quality monitoring for all customer interactions is scheduled and sufficient coaching time allocated with each team member. Perform regular quality audits with other Customer Sales and both within own retail office and network wide to ensure calibration of quality standard is achieved globally. * Ensure that all customer complaints received are objectively investigated and liaise with and management to recommend ...
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Service Order / Customer Service experience and use of Maximo system. KBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program contract (LOGCAP). As an Operations Coordinator, you will play a crucial role in supporting Site Operations, Region, and/or Task Order Operations.
Service Order / Customer Service experience and use of Maximo system. KBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program contract (LOGCAP). As an Operations Coordinator, you will play a crucial role in supporting Site Operations, Region, and/or Task Order Operations.
NEU
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Process Manager ITIL - Service Portfolio and Relationship (m/f/d)
Process Manager ITIL - Service Portfolio and Relationship (m/f/d)
Global Legal Entity Identifier Foundation (GLEIF)
Frankfurt am Main
Teilweise Home-Office
Exceptional customer service orientation - GLEIF manages a network of , the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF services ensure the operational integrity of the Global LEI System and facilitate making the LEI a broad public good available on our website. We are seeking a highly motivated, talented individual with a Service Management background as Process Manager who ensures that standardized methods and procedures are used for efficient and prompt handling of process instances. Strong experience with Service Level Agreements (SLAs) Experience with Service Reporting, Service Catalog and Supplier Management
Exceptional customer service orientation - GLEIF manages a network of , the LEI issuing organizations, to provide trusted services and open, reliable data for unique legal entity identification worldwide. GLEIF services ensure the operational integrity of the Global LEI System and facilitate making the LEI a broad public good available on our website. We are seeking a highly motivated, talented individual with a Service Management background as Process Manager who ensures that standardized methods and procedures are used for efficient and prompt handling of process instances. Strong experience with Service Level Agreements (SLAs) Experience with Service Reporting, Service Catalog and Supplier Management
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We're looking for people to our Costumer Service to join our journey from day one and help shape the future of finance for hundreds of thousands of new customers. * Helping customers navigate everything from investments and savings to account services * Sharing customer feedback internally to improve our products and services You take pride in delivering excellent service, and you believe that great customer experiences come from a mix of empathy, energy and expertise. * Have previous experience in customer service (ideally within finance, banking or fintech) * Making sure customers get the most out of Nordnet's tools and features - Your goal is not only to solve problems, but to inspire and empower customers to take control of their financial future. You'll be one of our first team members serving our German customers.
We're looking for people to our Costumer Service to join our journey from day one and help shape the future of finance for hundreds of thousands of new customers. * Helping customers navigate everything from investments and savings to account services * Sharing customer feedback internally to improve our products and services You take pride in delivering excellent service, and you believe that great customer experiences come from a mix of empathy, energy and expertise. * Have previous experience in customer service (ideally within finance, banking or fintech) * Making sure customers get the most out of Nordnet's tools and features - Your goal is not only to solve problems, but to inspire and empower customers to take control of their financial future. You'll be one of our first team members serving our German customers.
NEU
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Supervisor, IT Enterprise Infrastructure Services (m/f/d)
Supervisor, IT Enterprise Infrastructure Services (m/f/d)
ITT Bornemann GmbH
Wiesbaden
Teilweise Home-Office
Foster a high-performance culture with strong customer and service orientation - For our Industrial Process (IP) value center, we are looking for a Supervisor (m/f/d), IT Enterprise Infrastructure Services to provide hands-on leadership in executing the programs, projects, and day-to-day operational responsibilities in delivery of end user support and infrastructure services for ITT's Industrial Process (IP) value center. The scope includes wired and wireless data and voice networks, physical cabling, network security, servers, storage, voice services, telecom circuits /services, desktop services, multimedia systems (conference room AV), and other related technologies. * Maintain visibility in incidents, tasks, and requests trends, using KPIs and relevant tools (ServiceNow or any other incident management tool) and continuously improve service delivery.
Foster a high-performance culture with strong customer and service orientation - For our Industrial Process (IP) value center, we are looking for a Supervisor (m/f/d), IT Enterprise Infrastructure Services to provide hands-on leadership in executing the programs, projects, and day-to-day operational responsibilities in delivery of end user support and infrastructure services for ITT's Industrial Process (IP) value center. The scope includes wired and wireless data and voice networks, physical cabling, network security, servers, storage, voice services, telecom circuits /services, desktop services, multimedia systems (conference room AV), and other related technologies. * Maintain visibility in incidents, tasks, and requests trends, using KPIs and relevant tools (ServiceNow or any other incident management tool) and continuously improve service delivery.
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Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services
Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services
BNP Paribas S.A.
Frankfurt am Main
In Frankfurt we are looking for you to join us from 01.08.2026 in a full-time or part-time, non-permanent position as Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services BNP Paribas Securities Services is a multi-asset servicing specialist providing cross-border securities servicing solutions including custody and the full services scope for the funds industry serving institutional clients. * Experience in the Financial Services Industry
In Frankfurt we are looking for you to join us from 01.08.2026 in a full-time or part-time, non-permanent position as Working Student or Intern (all genders) in Relationship Management Team at BNP Paribas Securities Services BNP Paribas Securities Services is a multi-asset servicing specialist providing cross-border securities servicing solutions including custody and the full services scope for the funds industry serving institutional clients. * Experience in the Financial Services Industry
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Solution Consultant – Data & Process Integration Services/Master Data Management (f/m/d)
Solution Consultant – Data & Process Integration Services/Master Data Management (f/m/d)
Henkell & Co. Sektkellerei KG
Wiesbaden
Teilweise Home-Office
We are seeking a dynamic and experienced Solution Consultant to join our team, specializing in Data & Process Integration Services and Master Data Management * High knowledge about Master Data (e.g. suppliers, articles, customers) * Service-oriented and user-centered mindset
We are seeking a dynamic and experienced Solution Consultant to join our team, specializing in Data & Process Integration Services and Master Data Management * High knowledge about Master Data (e.g. suppliers, articles, customers) * Service-oriented and user-centered mindset
Solution Consultant – Data & Process Integration Services/SAP BW (f/m/d)
Solution Consultant – Data & Process Integration Services/SAP BW (f/m/d)
Henkell & Co. Sektkellerei KG
Wiesbaden
Teilweise Home-Office
Being part of our Data & Process Integration Services Team in an international IT set-up * Possibility to grow in managing other Data & Process Integration Services beside SAP * Service-oriented and user-centered mindset
Being part of our Data & Process Integration Services Team in an international IT set-up * Possibility to grow in managing other Data & Process Integration Services beside SAP * Service-oriented and user-centered mindset
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Working Student Marketing Communication for Technics, Home Audio & Video, Telecom products (m/f/d)
Working Student Marketing Communication for Technics, Home Audio & Video, Telecom products (m/f/d)
Panasonic Europe B.V
Wiesbaden
Teilweise Home-Office
Schnelle Bewerbung
Actively participate in Social Media / marketing strategy, brand storytelling and customer insights projects * Enthusiasm for brand-driven marketing, storytelling and customer experience
Actively participate in Social Media / marketing strategy, brand storytelling and customer insights projects * Enthusiasm for brand-driven marketing, storytelling and customer experience
Beyond traditional funding, we advise our corporate customers on sustainable and innovative financing projects – with a start-up spirit and the ambition to always be one step ahead. * Several years of experience in Wholesale Banking, including the management of complex client relationships in international and multi-market environments, with a strong focus on value creation in Trade Solutions and Transaction Services
Beyond traditional funding, we advise our corporate customers on sustainable and innovative financing projects – with a start-up spirit and the ambition to always be one step ahead. * Several years of experience in Wholesale Banking, including the management of complex client relationships in international and multi-market environments, with a strong focus on value creation in Trade Solutions and Transaction Services
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Head of Warehouse & Data Center Operations (m/f/x)
Head of Warehouse & Data Center Operations (m/f/x)
Arvato SE – Tech Germany
Egelsbach
Teilweise Home-Office
End-to-end operational responsibility: You manage all warehouse operations, data center logistics, infrastructure services, and transport, ensuring reliable, efficient, and customer‑oriented processes. * Process excellence & performance steering: You standardize processes, analyze workflows, manage KPIs and budgets, and ensure effective cost steering paired with high service quality. * Strong customer focus: You build and maintain trust-based customer relationships, resolve issues quickly and sustainably, and uphold the highest safety and quality standards. * Leadership experience in complex environments: You bring several years of leadership experience in logistics operations, technical services, or data center-related logistics and feel confident managing diverse operational areas.
End-to-end operational responsibility: You manage all warehouse operations, data center logistics, infrastructure services, and transport, ensuring reliable, efficient, and customer‑oriented processes. * Process excellence & performance steering: You standardize processes, analyze workflows, manage KPIs and budgets, and ensure effective cost steering paired with high service quality. * Strong customer focus: You build and maintain trust-based customer relationships, resolve issues quickly and sustainably, and uphold the highest safety and quality standards. * Leadership experience in complex environments: You bring several years of leadership experience in logistics operations, technical services, or data center-related logistics and feel confident managing diverse operational areas.
NEU
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Senior Consumer Lending Digital Sales & Product Manager – Retail Banking (f/m/x)
Senior Consumer Lending Digital Sales & Product Manager – Retail Banking (f/m/x)
ING Deutschland
Frankfurt am Main
Collaboration is at the core of your role: you work independently across internal and external interfaces (e.g. Finance, Customer Interaction, Service, Risk), and provide clear guidance and ensure structured, scalable execution. * In practice, you use thorough and practical data analysis to drive product development and sales management, while combining strong analytical rigour with commercially effective and customer-oriented solutions. * Deep understanding of banking products and financial services
Collaboration is at the core of your role: you work independently across internal and external interfaces (e.g. Finance, Customer Interaction, Service, Risk), and provide clear guidance and ensure structured, scalable execution. * In practice, you use thorough and practical data analysis to drive product development and sales management, while combining strong analytical rigour with commercially effective and customer-oriented solutions. * Deep understanding of banking products and financial services
NEU
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Project Manager – electrical/power distribution (m/w/d)
Project Manager – electrical/power distribution (m/w/d)
Eaton Corporation
Karlsruhe, Stuttgart, München, Frankfurt am Main, Süddeutschland, Region DACH
Organize kick-off then regular meetings, and ensure clear scope and understanding of deliverables for all internal (e.g. engineering, procurement, service) and external stakeholders (e.g. customers, end users, contractors, 3rd parties, subcontractors) * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support teams, and do a full lessons-learned close out of the projects. The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. Working as an integral part of the customer Project execution team, the PM can work from a local (or home) base, whilst travelling as needed to other locations to the construction sites during implementation phases. * Use modern project management practices and techniques to execute projects from PO to handover to service.
Organize kick-off then regular meetings, and ensure clear scope and understanding of deliverables for all internal (e.g. engineering, procurement, service) and external stakeholders (e.g. customers, end users, contractors, 3rd parties, subcontractors) * Training/Transition: The PM will organize and often lead the customer (and internal) training at project closure, hand over to the Eaton service support teams, and do a full lessons-learned close out of the projects. The Project Manager (PM) is responsible to ensure the successful delivery of major projects for strategic customers. Working as an integral part of the customer Project execution team, the PM can work from a local (or home) base, whilst travelling as needed to other locations to the construction sites during implementation phases. * Use modern project management practices and techniques to execute projects from PO to handover to service.
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The Bosch Service Solutions GmbH is looking forward to your application! As a Senior Business Development Manager – Fleet Solutions, you will play a crucial role in expanding our digital road services business, particularly in the growing market for truck parking and charging infrastructure. Your expertise and commitment will directly contribute to strengthening our position as a leading provider of innovative mobility services. * Drive business growth by developing the demand side of our digital road services, focusing on strategic partnerships and international fleets. * Integrate our Truck Parking and Charging services into existing fleet management and digital mobility platforms. * Collaborate internationally with product management and technical teams to position customer-centric solutions. * Experience in logistics, mobility, platform business, telematics, or digital services is a plus.
The Bosch Service Solutions GmbH is looking forward to your application! As a Senior Business Development Manager – Fleet Solutions, you will play a crucial role in expanding our digital road services business, particularly in the growing market for truck parking and charging infrastructure. Your expertise and commitment will directly contribute to strengthening our position as a leading provider of innovative mobility services. * Drive business growth by developing the demand side of our digital road services, focusing on strategic partnerships and international fleets. * Integrate our Truck Parking and Charging services into existing fleet management and digital mobility platforms. * Collaborate internationally with product management and technical teams to position customer-centric solutions. * Experience in logistics, mobility, platform business, telematics, or digital services is a plus.
Regional Head of Sales (Frankfurt, Germany)
Regional Head of Sales (Frankfurt, Germany)
iDeals Solutions Germany GmbH
Frankfurt
Teilweise Home-Office
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. * Collaborate & align: foster a highly collaborative environment within your team and across the entire customer journey. Align with Marketing, Product, Customer Success, Finance and executive teams to achieve shared objectives. * Lead by example: represent the company and its values in high-stakes customer interactions and at industry events. * High energy and enthusiasm for driving results, achieving goals, and delivering exceptional customer experience
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. * Collaborate & align: foster a highly collaborative environment within your team and across the entire customer journey. Align with Marketing, Product, Customer Success, Finance and executive teams to achieve shared objectives. * Lead by example: represent the company and its values in high-stakes customer interactions and at industry events. * High energy and enthusiasm for driving results, achieving goals, and delivering exceptional customer experience
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Schnelle Bewerbung
Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. The Milestone One Site Coordinator role supports a Clinical Study Site in clinical trial related activities according to ICH-GCP, protocol requirements within Study specific defined timelines and enrollment goals. * Minimum of 2 years of on-the-job experience as a site coordinator
Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. The Milestone One Site Coordinator role supports a Clinical Study Site in clinical trial related activities according to ICH-GCP, protocol requirements within Study specific defined timelines and enrollment goals. * Minimum of 2 years of on-the-job experience as a site coordinator
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Identification and acquisition of new customers as well as development of additional market potential * Support of the market including customer development, key account management and support of the regional sales teams * Coordination of customer projects (internal and external), if necessary as project manager for strategically important projects * Analytical thinking skills and strong customer orientation
Identification and acquisition of new customers as well as development of additional market potential * Support of the market including customer development, key account management and support of the regional sales teams * Coordination of customer projects (internal and external), if necessary as project manager for strategically important projects * Analytical thinking skills and strong customer orientation
Collaboration is central to everything you do: you work independently with both internal and external (e.g. Finance, Customer Interaction, Service, Risk) and ensure alignment through clear guidelines, working methods, and processes. Your reporting goes beyond reflecting the status quo, highlighting actionable levers to increase customer retention and generate additional business. * Experience in product and pricing management, with a solid understanding of banking products and financial services, ideally in consumer lending and/or mortgage financing
Collaboration is central to everything you do: you work independently with both internal and external (e.g. Finance, Customer Interaction, Service, Risk) and ensure alignment through clear guidelines, working methods, and processes. Your reporting goes beyond reflecting the status quo, highlighting actionable levers to increase customer retention and generate additional business. * Experience in product and pricing management, with a solid understanding of banking products and financial services, ideally in consumer lending and/or mortgage financing
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Senior HR Business Partner (m/f/d)
Senior HR Business Partner (m/f/d)
Pinsent Masons Rechtsanwälte Solicitors Partnerschaft mbB
München, Düsseldorf, Frankfurt
Teilweise Home-Office
Trustworthy, diplomatic, strong customer service skills, solution-oriented * Working closely with the EMEA on firmwide and local priorities to provide the best possible service to German employees, including further development of policies, project delivery and standardisation of processes * Driving continuous improvement of HR processes, identifying opportunities to streamline workflows, reduce manual effort and improve service efficiency.
Trustworthy, diplomatic, strong customer service skills, solution-oriented * Working closely with the EMEA on firmwide and local priorities to provide the best possible service to German employees, including further development of policies, project delivery and standardisation of processes * Driving continuous improvement of HR processes, identifying opportunities to streamline workflows, reduce manual effort and improve service efficiency.
Schnelle Bewerbung
Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. The Milestone One Site Coordinator role supports a Clinical Study Site in clinical trial related activities according to ICH-GCP, protocol requirements within Study specific defined timelines and enrollment goals. * Minimum of 2 years of on-the-job experience as a site coordinator
Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. The Milestone One Site Coordinator role supports a Clinical Study Site in clinical trial related activities according to ICH-GCP, protocol requirements within Study specific defined timelines and enrollment goals. * Minimum of 2 years of on-the-job experience as a site coordinator
As Senior Product Manager, you are the guiding force for your team as you take ownership of our debt collections and garnishment systems, assuming accountability, guiding the product vision, and maintaining a clear roadmap every step of the way to deliver business- and customer-driven outcomes.
As Senior Product Manager, you are the guiding force for your team as you take ownership of our debt collections and garnishment systems, assuming accountability, guiding the product vision, and maintaining a clear roadmap every step of the way to deliver business- and customer-driven outcomes.
NEU
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Senior Relationship Manager (m/w/d)
Senior Relationship Manager (m/w/d)
Industrial and Commercial Bank of China Limited Frankfurt Branch
Frankfurt am Main
Schnelle Bewerbung
Identify new business opportunities and cross-sell products and services within existing accounts. * Customer-oriented mindset with the ability to build rapport, coupled with strategic and creative thinking skills to devise effective plans.
Identify new business opportunities and cross-sell products and services within existing accounts. * Customer-oriented mindset with the ability to build rapport, coupled with strategic and creative thinking skills to devise effective plans.
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Schnelle Bewerbung
Serve as an escalation point for delivery-related customer service issues, ensuring effective resolution and customer satisfaction. Leveraging the strong support of China Mobile, CMI is a trusted partner providing comprehensive international telecommunications and ICT services to enterprises, carriers and mobile users. * End-to-end project management, ensuring compliance with agreed scope, budget, quality standards and delivery timelines, with a strong customer-oriented mindset. * Act as the primary point of contact for customers, internal sales teams and vendors regarding ICT project delivery, ensuring smooth coordination and timely project execution. * Support pre-sales activities by analysing customer requirements and contributing to solution design and consolidation. * Provide regular project status updates, reports and conduct delivery meetings with customers and internal .
Serve as an escalation point for delivery-related customer service issues, ensuring effective resolution and customer satisfaction. Leveraging the strong support of China Mobile, CMI is a trusted partner providing comprehensive international telecommunications and ICT services to enterprises, carriers and mobile users. * End-to-end project management, ensuring compliance with agreed scope, budget, quality standards and delivery timelines, with a strong customer-oriented mindset. * Act as the primary point of contact for customers, internal sales teams and vendors regarding ICT project delivery, ensuring smooth coordination and timely project execution. * Support pre-sales activities by analysing customer requirements and contributing to solution design and consolidation. * Provide regular project status updates, reports and conduct delivery meetings with customers and internal .
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Healthcare Partnership Manager - Central & Eastern Europe (m/f/d)
Healthcare Partnership Manager - Central & Eastern Europe (m/f/d)
International SOS
Neu-Isenburg, europaweit
Teilweise Home-Office
International SOS is the world's leading provider of medical assistance, travel security services, and preventive risk programs. As a Healthcare Partnership Manager, you develop and manage trusted relationships and partnerships with hospitals, physicians and other medica as well as non-medical service providers across Central and Eastern Europe, enabling our clients to access safe, high-quality, good value care whenever and wherever it is needed. • Establish and maintain long-term partnerships with hospitals, clinics, physicians and medical service providers across Central and Eastern Europe • Ensure comprehensive geographic coverage of services • Source, select and onboard new service providers • Negotiate pricing, service scope and contractual terms with key service providers in the region • Manage customer feedback with
International SOS is the world's leading provider of medical assistance, travel security services, and preventive risk programs. As a Healthcare Partnership Manager, you develop and manage trusted relationships and partnerships with hospitals, physicians and other medica as well as non-medical service providers across Central and Eastern Europe, enabling our clients to access safe, high-quality, good value care whenever and wherever it is needed. • Establish and maintain long-term partnerships with hospitals, clinics, physicians and medical service providers across Central and Eastern Europe • Ensure comprehensive geographic coverage of services • Source, select and onboard new service providers • Negotiate pricing, service scope and contractual terms with key service providers in the region • Manage customer feedback with
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As a family-owned global technology group we help our customers to always being one step ahead.
As a family-owned global technology group we help our customers to always being one step ahead.
NEU
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