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                          5.481 Treffer für Customer Experience Management Jobs in Wustermark im Umkreis von 30 km

                          Customer Experience Manager (m/w/d)

                          S-Communication Services GmbH
                          Stuttgart, Berlin, Düsseldorf
                          Teilweise Home-Office
                          die Methoden des Customer Experience Managements iterativ weiterentwickeln * im Rahmen einer befristeten Elternzeitvertretung unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreiben * in interdisziplinären agilen Teams und gemeinsam mit unseren :innen Kundenbedürfnisse und aktuelle Hürden entlang der Customer ...
                          die Methoden des Customer Experience Managements iterativ weiterentwickeln * im Rahmen einer befristeten Elternzeitvertretung unterschiedliche Expertisen im Unternehmen zusammen bringen für die besten Customer Experiences der Marke Sparkasse und des Verbunds die bestmöglichen Customer Journeys und Experiences rund um das finanzielle Leben der Kund:innen der Sparkassen-Finanzgruppe gestalten und modellieren * Customer Experience Projekte initiieren, entwickeln und kontinuierlich fachlich leiten – von der Konzeption über die Umsetzung und Erfolgskontrolle bis hin zur fortlaufenden Optimierung * als Customer Experience Botschafter:in eine user- und experiencezentrierte Kultur im Unternehmen und der Sparkassen-Finanzgruppe vorantreiben * in interdisziplinären agilen Teams und gemeinsam mit unseren :innen Kundenbedürfnisse und aktuelle Hürden entlang der Customer ...
                          mehr

                          Customer Experience & Insights Manager (m/w/d)

                          SECURITAS Personalmanagement GmbH
                          Berlin
                          Teilweise Home-Office
                          Schnelle Bewerbung
                          Mind. 3 Jahre Erfahrung in Customer Experience, VoC-Management, Commercial Excellence oder Marktforschung * SECURITAS Personalmanagement GmbH
                          Mind. 3 Jahre Erfahrung in Customer Experience, VoC-Management, Commercial Excellence oder Marktforschung * SECURITAS Personalmanagement GmbH
                          mehr
                          RHC Management GmbH

                          (Senior) Sales Executive Customer Experience

                          RHC Management GmbH
                          Berlin, Deutschland
                          Unser Kunde, ein europaweit agierendes IT-Unternehmen mit Schwerpunkt Customer Experience und Intelligent Enterprise, sucht zur Verstärkung seines Sales Teams einen qualifizierten (Senior) Sales Executive Customer Experience (m/w/d). * Sie begeistern Unternehmen als Teil des Selling Teams für SAP Customer Experience Lösungen. * RHC Management GmbH - Die rhc consulting & management GmbH ist eine mehrfach ausgezeichnete Personalberatung mit Fokus auf die SAP-Welt.
                          Unser Kunde, ein europaweit agierendes IT-Unternehmen mit Schwerpunkt Customer Experience und Intelligent Enterprise, sucht zur Verstärkung seines Sales Teams einen qualifizierten (Senior) Sales Executive Customer Experience (m/w/d). * Sie begeistern Unternehmen als Teil des Selling Teams für SAP Customer Experience Lösungen. * RHC Management GmbH - Die rhc consulting & management GmbH ist eine mehrfach ausgezeichnete Personalberatung mit Fokus auf die SAP-Welt.
                          mehr

                          Noch nichts dabei? Es gibt 5478 weitere Jobs, die zu deiner Suche passen könnten

                          Senior Customer Experience Solution Engineer (m/w/d)

                          Sopra Steria
                          bundesweit, Berlin, Frankfurt, Hamburg, Köln, Leipzig, München
                          Teilweise Home-Office
                          Anschreiben nicht erforderlich
                          Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
                          Wir sind als eine der führenden europäischen Management- und Technologieberatungen ein echter Tech-Player. * Als Trusted Advisor berätst du unsere Kunden auf Fach‑ und Managementebene zu technologischen und architektonischen Fragestellungen * Stark ausgeprägte Präsentations‑, Kommunikations‑ und Beratungsfähigkeiten im Umgang mit Fach‑ und Management‑Stakeholdern
                          mehr
                          Schnelle Bewerbung
                          Sie kommunizieren proaktiv, klar und souverän mit internationalen Vertriebspartner*innen und stehen für eine überzeugende Customer Experience. Für unser kleines, feines und diverses Customer Relations Team suchen wir eine kommunikationsstarke Führungspersönlichkeit, die mit Freude Verantwortung übernimmt, klare Strukturen schafft und unsere Prozesse sowie Abläufe gezielt weiterentwickelt und dabei in der Zusammenarbeit mit unseren Kolleg*innen in unseren internationalen Märkten spürbar Wirkung entfaltet. * Sie führen, motivieren und entwickeln ein kleines Team von derzeit vier Personen mit Fokus auf Customer Relations im internationalem Umfeld, das von Austausch, Vertrauen und gegenseitiger Unterstützung lebt. * Sie bringen unsere Abläufe und Prozesse auf das nächste Level, von der Auftragsabwicklung bis zur internen Schnittstellenkoordination mit Produktion, Sales und ...
                          Sie kommunizieren proaktiv, klar und souverän mit internationalen Vertriebspartner*innen und stehen für eine überzeugende Customer Experience. Für unser kleines, feines und diverses Customer Relations Team suchen wir eine kommunikationsstarke Führungspersönlichkeit, die mit Freude Verantwortung übernimmt, klare Strukturen schafft und unsere Prozesse sowie Abläufe gezielt weiterentwickelt und dabei in der Zusammenarbeit mit unseren Kolleg*innen in unseren internationalen Märkten spürbar Wirkung entfaltet. * Sie führen, motivieren und entwickeln ein kleines Team von derzeit vier Personen mit Fokus auf Customer Relations im internationalem Umfeld, das von Austausch, Vertrauen und gegenseitiger Unterstützung lebt. * Sie bringen unsere Abläufe und Prozesse auf das nächste Level, von der Auftragsabwicklung bis zur internen Schnittstellenkoordination mit Produktion, Sales und ...
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                          Schnelle Bewerbung
                          As our B2B Customer Support Manager (f/m/d), you will serve as the primary point of contact for our campsite partners, delivering an exceptional support experience. * Professional Experience: You bring a significant track record in B2B customer support or the like. An international team of more than 80 digital experts digitises the camping industry by combining the experience and reputation of our shareholders with the speed of an agile start‑up * Solution Management: You identify and resolve operational issues and coordinate with internal teams when further support is needed. Experience with Salesforce is a plus.
                          As our B2B Customer Support Manager (f/m/d), you will serve as the primary point of contact for our campsite partners, delivering an exceptional support experience. * Professional Experience: You bring a significant track record in B2B customer support or the like. An international team of more than 80 digital experts digitises the camping industry by combining the experience and reputation of our shareholders with the speed of an agile start‑up * Solution Management: You identify and resolve operational issues and coordinate with internal teams when further support is needed. Experience with Salesforce is a plus.
                          mehr
                          We achieve this through robust customer identity verification, proactive risk management, and seamless customer support. Banking Foundations domain mission for N26 is to provide secure and compliant banking services that are frictionless and innovative for customers, while enabling efficient operations and informed decision-making for our . This foundation enables N26 to achieve sustainable growth while maintaining the highest levels of trust with our customers and regulators. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. * Experience in developing software using a JVM language and Spring Boot in large-scale production systems (note: experience of Kotlin would be a plus). * A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, ...
                          We achieve this through robust customer identity verification, proactive risk management, and seamless customer support. Banking Foundations domain mission for N26 is to provide secure and compliant banking services that are frictionless and innovative for customers, while enabling efficient operations and informed decision-making for our . This foundation enables N26 to achieve sustainable growth while maintaining the highest levels of trust with our customers and regulators. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. * Experience in developing software using a JVM language and Spring Boot in large-scale production systems (note: experience of Kotlin would be a plus). * A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, ...
                          mehr
                          Anschreiben nicht erforderlich
                          Bachelor's degree in Business, Engineering, IT, Science, or a related technical field, with a minimum of 2 years of experience in technology infrastructure and/or project/service management * Provide excellent customer service to clients and * Experience in software development and familiarity with CI/CD-driven products, as well as experience with code-based documentation (e.g. .md rather than .pptx) as well as basic understanding of KRITIS (Critical Infrastructure) requirements and regulatory environments is considered a plus
                          Bachelor's degree in Business, Engineering, IT, Science, or a related technical field, with a minimum of 2 years of experience in technology infrastructure and/or project/service management * Provide excellent customer service to clients and * Experience in software development and familiarity with CI/CD-driven products, as well as experience with code-based documentation (e.g. .md rather than .pptx) as well as basic understanding of KRITIS (Critical Infrastructure) requirements and regulatory environments is considered a plus
                          mehr

                          Senior Product Manager - Materials Management (d/f/m)

                          4flow
                          Berlin, Düsseldorf, Hamburg, Heidelberg, München, Rüsselsheim, Stuttgart
                          Teilweise Home-Office
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          Embed best‑practice materials management workflows into product design, data structures, and user experience. * At least 6 years of product management experience, ideally with a strong background in supply chain systems - In addition, planning results can be combined with transportation processing and accounting for integrated transportation management. * Lead product discovery and delivery for materials and inventory management solutions for our global supply chain clients. * Conduct market research and customer interviews across regions and prioritize the product backlog based on business impact and feasibility. * Hands‑on expertise with SAP Materials Management (SAP MM/IM). ; experience with additional ERP systems such as Oracle is a plus * Ability to turn practical materials‑management knowledge into digital processes such as workflows or user journeys.
                          mehr
                          Service professional: You have several years of experience in customer support or direct customer care – whether B2B or B2C. Nice to have: Knowledge of the energy industry (switching processes, market communication, SLP/RLM, tenant electricity), experience with process documentation / continuous improvement, a basic understanding of billing/invoicing topics, written and spoken English as well as experience with AI-supported customer support and the automation of standard requests. With our innovative purchasing strategies, we ensure both ecological sustainability and cost optimization in home energy management. By passing on the exchange purchase prices to our customers, we can reduce their electricity bills by an average of 35%. Our vision is to give every customer the opportunity to control their own energy consumption smartly while protecting the environment and resources.
                          Service professional: You have several years of experience in customer support or direct customer care – whether B2B or B2C. Nice to have: Knowledge of the energy industry (switching processes, market communication, SLP/RLM, tenant electricity), experience with process documentation / continuous improvement, a basic understanding of billing/invoicing topics, written and spoken English as well as experience with AI-supported customer support and the automation of standard requests. With our innovative purchasing strategies, we ensure both ecological sustainability and cost optimization in home energy management. By passing on the exchange purchase prices to our customers, we can reduce their electricity bills by an average of 35%. Our vision is to give every customer the opportunity to control their own energy consumption smartly while protecting the environment and resources.
                          mehr

                          IT Support & Workplace (ITSW) Agent (f/m/d)

                          BMG RIGHTS MANAGEMENT GmbH - Corporate
                          Berlin, Berlin
                          Teilweise Home-Office
                          Schnelle Bewerbung
                          BMG RIGHTS MANAGEMENT GmbH - Corporate - As part of our global Service Delivery team, you will help ensure that our services are highly available, fit for purpose, and aligned with our commitment to delivering an exceptional experience. * Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta. * Contribute to the team's knowledge management platform by creating and maintaining processes, technical guides, and how-to documentation. * Participate in Incident, Problem, and Change Management for and Workplace services. In this position, a passion for customer support is key.
                          BMG RIGHTS MANAGEMENT GmbH - Corporate - As part of our global Service Delivery team, you will help ensure that our services are highly available, fit for purpose, and aligned with our commitment to delivering an exceptional experience. * Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta. * Contribute to the team's knowledge management platform by creating and maintaining processes, technical guides, and how-to documentation. * Participate in Incident, Problem, and Change Management for and Workplace services. In this position, a passion for customer support is key.
                          mehr
                          NEU
                          Whether it's AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world's most ambitious companies experiment, scale, and grow without limits. * Experience with customer-facing security roles and influencing roadmaps in matrix organizations * Project management experience for projects affecting multiple teams * Experience working within an Agile environment with a strong customer focus - At commercetools, we power the next era of commerce for our customers. * Facilitate or lead customer conversations regarding product security * Collaborate with Product Management, , and legal/compliance teams * 2+ years of experience improving Product Security in a leadership role * Experience in a scale-up environment with ambitious and competing priorities
                          Whether it's AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world's most ambitious companies experiment, scale, and grow without limits. * Experience with customer-facing security roles and influencing roadmaps in matrix organizations * Project management experience for projects affecting multiple teams * Experience working within an Agile environment with a strong customer focus - At commercetools, we power the next era of commerce for our customers. * Facilitate or lead customer conversations regarding product security * Collaborate with Product Management, , and legal/compliance teams * 2+ years of experience improving Product Security in a leadership role * Experience in a scale-up environment with ambitious and competing priorities
                          mehr
                          Schnelle Bewerbung
                          Prozessoptimierung im Vertrieb: Weiterentwicklung von Verkaufsprozessen, CRM-Nutzung und Showroom-Abläufen für eine erstklassige Customer Experience Unter dem Dach der von der Augsburger Zentrale aus geführten operativen Management- und Finanzholding befinden sich zum 31. August 2024 insgesamt 68 Handelsbetriebe an europaweit 200 Betriebsstätten mit über 3,0 Mrd. Euro Umsatz. * Schnittstelle zu Aftersales & Management: Enge Zusammenarbeit mit Werkstatt, Teilevertrieb und der Standortleitung zur ganzheitlichen Kundenbindung * Sicherer Umgang mit betriebswirtschaftlichen Kennzahlen sowie gängigen Dealer-Management-Systemen
                          Prozessoptimierung im Vertrieb: Weiterentwicklung von Verkaufsprozessen, CRM-Nutzung und Showroom-Abläufen für eine erstklassige Customer Experience Unter dem Dach der von der Augsburger Zentrale aus geführten operativen Management- und Finanzholding befinden sich zum 31. August 2024 insgesamt 68 Handelsbetriebe an europaweit 200 Betriebsstätten mit über 3,0 Mrd. Euro Umsatz. * Schnittstelle zu Aftersales & Management: Enge Zusammenarbeit mit Werkstatt, Teilevertrieb und der Standortleitung zur ganzheitlichen Kundenbindung * Sicherer Umgang mit betriebswirtschaftlichen Kennzahlen sowie gängigen Dealer-Management-Systemen
                          mehr
                          NEU
                          Property management is our entry point, but every unit we manage opens the door to adjacent businesses, complementing an end-to-end real estate experience for our customers. Our software runs property management today. Most partners, regulators, and customers operate in German, sometimes with heavy accent. Days 1–14: Property management before vertical. Every vertical at Buena is built on top of property management, so before you build yours, you'll work in it. You'll handle tickets, call customers and tenants, onboard new owners, digitalize documents, run cost audits in portcos, and solve whatever shows up that day. Our VP Property Management joined as a Junior Integration Manager.
                          Property management is our entry point, but every unit we manage opens the door to adjacent businesses, complementing an end-to-end real estate experience for our customers. Our software runs property management today. Most partners, regulators, and customers operate in German, sometimes with heavy accent. Days 1–14: Property management before vertical. Every vertical at Buena is built on top of property management, so before you build yours, you'll work in it. You'll handle tickets, call customers and tenants, onboard new owners, digitalize documents, run cost audits in portcos, and solve whatever shows up that day. Our VP Property Management joined as a Junior Integration Manager.
                          mehr
                          NEU
                          Demonstrated experience in feed management and optimization using tools like Channable and Google Merchant Center - Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Lead product feed management, ensuring data health, optimal categorization, and maximum visibility within Google Merchant Center and feed management platforms * 3+ years of hands-on experience managing large-scale performance marketing campaigns, with a heavy emphasis on SEA & PLA. Experience with Microsoft Ads and Amazon Ads is a plus * Familiarity with Customer Data Platforms (CDPs) or CRM tools to manipulate 1st-party data and build cohort-based audiences * Strong stakeholder management skills, with a proven ability to coordinate effectively between technical product teams and
                          Demonstrated experience in feed management and optimization using tools like Channable and Google Merchant Center - Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Lead product feed management, ensuring data health, optimal categorization, and maximum visibility within Google Merchant Center and feed management platforms * 3+ years of hands-on experience managing large-scale performance marketing campaigns, with a heavy emphasis on SEA & PLA. Experience with Microsoft Ads and Amazon Ads is a plus * Familiarity with Customer Data Platforms (CDPs) or CRM tools to manipulate 1st-party data and build cohort-based audiences * Strong stakeholder management skills, with a proven ability to coordinate effectively between technical product teams and
                          mehr
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Hands-on experience in SAP BTP development and subaccount management * Experience designing multi-agent architectures (task orchestration, state management, delegation, error handling) * Experience with SAP Integration Suite (e.g., Cloud Integration, API Management, Event Mesh) to connect AI services with SAP processes * Experience with SAP AI Core MLOps capabilities (e.g., training pipelines, model management, and inference endpoints) SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. a) Customer-Focused Outcomes
                          Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. * Hands-on experience in SAP BTP development and subaccount management * Experience designing multi-agent architectures (task orchestration, state management, delegation, error handling) * Experience with SAP Integration Suite (e.g., Cloud Integration, API Management, Event Mesh) to connect AI services with SAP processes * Experience with SAP AI Core MLOps capabilities (e.g., training pipelines, model management, and inference endpoints) SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. a) Customer-Focused Outcomes
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                          Experience in hospitality, retail, customer service and/or administration or volunteering experience is promising (previous work experience is not essential); * Coordinate our event management operations (e.g.: room booking, catering, communication with participants and , etc.); * A self-starter with excellent organizational and time management skills; * Customer-orientated mindset; * CRM experience is helpful (training can be provided).
                          Experience in hospitality, retail, customer service and/or administration or volunteering experience is promising (previous work experience is not essential); * Coordinate our event management operations (e.g.: room booking, catering, communication with participants and , etc.); * A self-starter with excellent organizational and time management skills; * Customer-orientated mindset; * CRM experience is helpful (training can be provided).
                          mehr
                          We manage and offer our customers a young and modern fleet of more than 14,000 units. With short-term rentals, pay-per-use, and real-time tracking, we optimally meet the requirements of our customers. We offer a wide portfolio of additional services related to GSE rental: consulting, maintenance, fleet management, training, and more. * Degree in Business Administration, Supply Chain Management, or a related field * Several years of experience in procurement or strategic sourcing * Experience with procurement tools and systems
                          We manage and offer our customers a young and modern fleet of more than 14,000 units. With short-term rentals, pay-per-use, and real-time tracking, we optimally meet the requirements of our customers. We offer a wide portfolio of additional services related to GSE rental: consulting, maintenance, fleet management, training, and more. * Degree in Business Administration, Supply Chain Management, or a related field * Several years of experience in procurement or strategic sourcing * Experience with procurement tools and systems
                          mehr

                          Office and Finance Administrator (m/f/d)

                          New Zealand Trade and Enterprise
                          Berlin
                          Teilweise Home-Office
                          In return, you will join a fun and motivated team who will enable you to gain further experience in office management and exposure to commercial activities. You will have strong finance skills with experience of accounts payable, reconciliations and associated administration tasks. By efficiently managing administrative, office protocols, Health & Safety and facilities tasks, you'll empower the team to concentrate on driving customer growth. This includes payroll management, invoices, budgeting, asset management and internal and external audits are completed in a timely manner. A Finance related qualification is advantageous but not required if you have existing strong experience within finance functions. * With the addition of: - Tech-savvy with proficiency in MS Office 365 (Word, Excel, PowerPoint, Teams & SharePoint) Dynamics, expense management and database software.
                          In return, you will join a fun and motivated team who will enable you to gain further experience in office management and exposure to commercial activities. You will have strong finance skills with experience of accounts payable, reconciliations and associated administration tasks. By efficiently managing administrative, office protocols, Health & Safety and facilities tasks, you'll empower the team to concentrate on driving customer growth. This includes payroll management, invoices, budgeting, asset management and internal and external audits are completed in a timely manner. A Finance related qualification is advantageous but not required if you have existing strong experience within finance functions. * With the addition of: - Tech-savvy with proficiency in MS Office 365 (Word, Excel, PowerPoint, Teams & SharePoint) Dynamics, expense management and database software.
                          mehr
                          NEU
                          Experience in monitoring, troubleshooting, and incident management. As one of the first banks completely hosted in the cloud - our security, resilience and productivity standards require not only the use of a modern technology stack, but the building of teams in line with our principles and in the service of our product teams, the company and our customers. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. * At least 5 years of experience in network engineering, SRE, or a related field. * Proven experience designing, implementing, and maintaining hybrid network architectures. * Strong hands-on experience and knowledge of AWS core networking: Transit Gateway, Elastic Load Balancers, VPCs, Direct Connect, Site-to-Site VPNs, and Route53. * Experience with network security principles and related products.
                          Experience in monitoring, troubleshooting, and incident management. As one of the first banks completely hosted in the cloud - our security, resilience and productivity standards require not only the use of a modern technology stack, but the building of teams in line with our principles and in the service of our product teams, the company and our customers. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. * At least 5 years of experience in network engineering, SRE, or a related field. * Proven experience designing, implementing, and maintaining hybrid network architectures. * Strong hands-on experience and knowledge of AWS core networking: Transit Gateway, Elastic Load Balancers, VPCs, Direct Connect, Site-to-Site VPNs, and Route53. * Experience with network security principles and related products.
                          mehr

                          Head of CRM (m/f/x)

                          Rebuy Recommerce GmbH
                          Berlin
                          Teilweise Home-Office
                          We are looking for a Head of CRM who will own the full customer lifecycle across both sides (buying and selling) and both main categories (Consumer Electronics and Media) in our business, building the programmes, infrastructure and measurement framework that turn one-time transactions into long-term commercial relationships. Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Design and own the end-to-end lifecycle strategy for our customers (buyers and ) across our two main categories (Consumer Electronics and Media), from first transaction through onboarding, development, retention and reactivation, ensuring every stage is built on behavioural data and commercial logic
                          We are looking for a Head of CRM who will own the full customer lifecycle across both sides (buying and selling) and both main categories (Consumer Electronics and Media) in our business, building the programmes, infrastructure and measurement framework that turn one-time transactions into long-term commercial relationships. Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Design and own the end-to-end lifecycle strategy for our customers (buyers and ) across our two main categories (Consumer Electronics and Media), from first transaction through onboarding, development, retention and reactivation, ensuring every stage is built on behavioural data and commercial logic
                          mehr
                          NEU
                          Deine Arbeit hat direkten Einfluss auf Kundenbindung, Wachstum und die gesamte Customer Experience. SAP war ursprünglich für seine Führungsrolle in der ERP-Software (Enterprise Resource Planning) bekannt und hat sich zu einem Marktführer für End-to-End-Software für Geschäftsanwendungen und zugehörige Services für Datenbank, Analyse, intelligente Technologien und Erfahrungsmanagement entwickelt. Du begleitest Kunden und Partner durch komplexe Implementierungen, unterstützt die Einführung neuer Features und Kanäle und positionierst die Plattform als zentralen Bestandteil ihrer Customer-Engagement-Strategie. * Du arbeitest eng mit Customer Success, Sales und Partnern zusammen, um eine konsistente Kundenerfahrung sicherzustellen
                          Deine Arbeit hat direkten Einfluss auf Kundenbindung, Wachstum und die gesamte Customer Experience. SAP war ursprünglich für seine Führungsrolle in der ERP-Software (Enterprise Resource Planning) bekannt und hat sich zu einem Marktführer für End-to-End-Software für Geschäftsanwendungen und zugehörige Services für Datenbank, Analyse, intelligente Technologien und Erfahrungsmanagement entwickelt. Du begleitest Kunden und Partner durch komplexe Implementierungen, unterstützt die Einführung neuer Features und Kanäle und positionierst die Plattform als zentralen Bestandteil ihrer Customer-Engagement-Strategie. * Du arbeitest eng mit Customer Success, Sales und Partnern zusammen, um eine konsistente Kundenerfahrung sicherzustellen
                          mehr
                          Continuously optimize assortment quality, lifecycle management, and availability to balance customer relevance, growth, and unit economics * Partner closely with teams across Pricing, Marketing, Operations, Supply, and Quality to improve category performance, inventory efficiency, and customer experience * 5+ years of relevant experience in Category Management, E-Commerce, Retail, Consulting, or another highly analytical commercial role - Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Define and execute category strategies based on customer behavior, market trends, dynamics, and commercial opportunities * Strong commercial acumen with a deep understanding of P&L ownership, pricing, inventory management, and e-commerce performance drivers
                          Continuously optimize assortment quality, lifecycle management, and availability to balance customer relevance, growth, and unit economics * Partner closely with teams across Pricing, Marketing, Operations, Supply, and Quality to improve category performance, inventory efficiency, and customer experience * 5+ years of relevant experience in Category Management, E-Commerce, Retail, Consulting, or another highly analytical commercial role - Our team of 500 comes from all corners of the world; we drive things forward collaboratively, take personal responsibility, value positive critical thinking, and persistently serve our customers and planet. * Define and execute category strategies based on customer behavior, market trends, dynamics, and commercial opportunities * Strong commercial acumen with a deep understanding of P&L ownership, pricing, inventory management, and e-commerce performance drivers
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                          (Senior) Consultant (all genders) Aviation Strategy

                          Porsche Consulting GmbH
                          Stuttgart, München, Hamburg, Berlin, Frankfurt am Main
                          Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
                          Professional experience in airline, airport or MRO management ideally in a consulting environment - With more than 900 employees around the globe, Porsche Consulting is one of the world's leading management consultancies. * Building on practical experience to re-organize airline or airport functions * Transforming airlines, airport and MRO organizations to constantly deliver high performance and customer centricity * Taking responsibility for sub-projects, presenting at Management Board level and actively contributing own ideas for our further development * Experience in strategy development and implementation for airlines or airports
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                          Was ist das Durchschnittsgehalt für Customer Experience Management in Wustermark?

                          Durchschnittsgehalt pro Jahr
                          50.000 €

                          Das Durchschnittsgehalt für Customer Experience Management in Wustermark liegt bei 50.000 €. Gehälter für Customer Experience Management in Wustermark liegen im Bereich zwischen 42.700 € und 60.300 €.

                          Häufig gestellte Fragen

                          Wie viele offene Stellenangebote gibt es für Customer Experience Management Jobs in Wustermark?
                          Aktuell gibt es auf StepStone 5.481 offene Stellenanzeigen für Customer Experience Management Jobs in Wustermark.

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                          Welche Fähigkeiten braucht man für Customer Experience Management Jobs in Wustermark??
                          Für einen Customer Experience Management Job in Wustermark sind folgende Fähigkeiten von Vorteil: Deutsch, Kommunikation, Englisch, Planung, Entwicklung.

                          Wie viele offene Teilzeit-Stellen gibt es für Customer Experience Management Jobs in Wustermark?
                          Für Customer Experience Management Jobs in Wustermark gibt es aktuell 1582 offene Teilzeitstellen.