We are looking for a CMDB Manager to own and operate the Configuration Management Database (CMDB), ensuring data accuracy, completeness, and alignment with compliance requirements such as the Digital Operational Resilience Act (DORA). * Maintain and enhance the CMDB, ensuring accurate representation of infrastructure, applications, services, and their relationships. Ensure the CMDB adheres to established data governance policies. * Generate standard reports and dashboards to monitor CMDB health and data quality. * Work with other IT Service Management (ITSM) teams (e.g., Incident, Problem, Change) to ensure the CMDB is being used correctly and that data supports their processes. Act as a point of contact for CMDB-related questions. * Drive CMDB maturity through automation, process improvement, and education. * 3+ years in CMDB management, configuration management, or
mehr