As Head of After Sales EMEA, you will assume strategic and operational responsibility for the entire after-sales organization across the EMEA region. You will lead international teams, develop processes, and work closely with internal and external to ensure a high level of service quality for both end customers and retail partners. * You set high standards: You actively contribute to the continuous development of processes, systems, and service standards. * Be close to the business: Support the analysis of customer feedback, complaints, and escalations and derive concrete improvement measures. * You are a key contact: Act as the main point of contact for internal and external stakeholders, including regional management teams, global after-sales structures, and service partners. * Relevant experience: You bring several years of solid experience in after-sales, service, or customer ...
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