Receive, review, and process customer orders in the ERP system, ensuring compliance with regulatory requirements (e.g., ISO 13485, GxP) * Process customer purchase orders in the ERP system, monitor and control delivery dates, inventory, and backorders; proactively communicate in case of deviations * Support the preparation of forecasts and manage them in the ERP system, handle complaints, and participate in S&OP processes * Participate in internal and external audits and contribute to the continuous improvement of customer service processes Balda, based in Bad Oeynhausen, is a specialist in plastic components for the pharmaceutical, diagnostics, and medical technology sectors. If you are interested in this position, we are looking forward your application in English, including your salary expectations and possible starting date.
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