Ownership of the UI/UX design of APS, translating complex workflows and user requirements into intuitive, user-centred interface concepts - In this role, you will act as the “Power User” of the Audit Process System (APS), combining deep process knowledge with strong product management and experience expertise. * Creation, management, and maintenance of APS documentation, including BPMN 2.0 process flows, guidelines, manuals and user-facing materials * Provision of APS Helpdesk support including ticket assessment, prioritization and resolution * Strong experience in stakeholder management, cross-functional collaboration, and user-centred product development
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