1+ year of experience with OKTA end-user administration or relevant technology. This role will be responsible for responding to operational break/fix scenarios, as well as upgrading and maintaining end user devices through regular refresh intervals and projects requiring new equipment. * Provide technical support with strong emphasis on excellent customer service and methodical troubleshooting of IT related problems for onsite/remote users, including, but not limited to, software and hardware such as laptops, desktop computers, mobile phones, and printers. * 4th level vocational qualification in IT; or high school diploma and 4+ years of relevant experience. * 2+ years of previous IT Service Desk and/or call center experience. * 2+ years of experience
mehr