Passionate, dedicated people who are committed to making sure our worldwide attractions and guests' experiences are the best they can be. Senior CRM Manager (m/f/d) The Senior CRM Manager will be responsible for developing and executing targeted, data-driven CRM strategies that drive customer engagement, loyalty, and lifetime value across Merlin Entertainments' European portfolio of attractions. Partner with marketing, content, ecommerce, and data teams to ensure consistent messaging, seamless customer experiences, and alignment with brand and commercial objectives. Experience & Qualifications - 5 – 7 years of CRM experience with a proven ability to develop and execute successful, data-driven CRM strategies that drive customer engagement and loyalty. Excellent project management, communication, and cross-functional collaboration skills, ideally gained within the leisure, travel, or entertainment ...
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