Support contract lifecycle activities, including onboarding of new service partners, scope alignment, and input to contract negotiations and renewals. As a Service Partner Manager you hold the end-to-end accountability for the performance, governance, and continuous development of IONITY's service partners across 24 European countries. This role ensures high-quality, reliable network operations by driving SLA and KPI compliance, leading performance management and continuous improvement initiatives, and acting as the primary for critical service issues. Through strong, long-term partner relationships and close collaboration with internal Network Operations teams, the Service Partner Manager safeguards network availability, service quality, and operatio
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