At Keenfinity, we are passionate about innovative and professional security and communication solutions—with approximately 4,200 employees in over 50 countries worldwide. You will translate complex service requirements into a technical roadmap, design and implement best-in-class Service Cloud solutions, and expose service data and functionality via APIs to power our headless architecture — with high technical visibility and real ownership of the end-to-end service stack. Solution Design & Implementation * Design, build, and configure robust and scalable solutions within Salesforce Service Cloud (case management, entitlements, knowledge base, omni-channel routing) Certifications: Salesforce Certified Service Cloud Consultant required; Advanced Administrator and Platform Developer I preferred * Personality and Working Style: Analytical, structured, and solution-oriented ...
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