As a Infield Service Technician, you will be a key member of our NEXUS Team, enabling smooth deployment, operation, and servicing of our advanced droneport systems at customer sites around the world. * Provide in-field technical support and troubleshooting for hardware, software, and communications systems—with support from back-office engineering teams. * Work closely with customers to gather feedback and ensure system reliability and ease of use. * Collaborate with our engineering and product teams to escalate issues, test improvements, and suggest enhancements based on field experience. * Travel domestically and internationally to customer sites as needed.
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