You own core operations, lead or contribute to cross-functional initiatives, design new processes and automate them – leveraging data, AI, and modern tooling where it creates real impact. * Own Core Operations & Stakeholder Management: Take end-to-end ownership of critical workflows, including the active steering of our external Call Center. You act as their primary strategic partner to ensure service quality, while simultaneously redesigning internal processes to reduce manual touchpoints by 80%. * At least 3 years of experience in high-complexity environments (startup/scale-up, consulting) in Operations, RevOps, Product, or Growth/Business Development.
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