Excellent senior stakeholder management: you are credible with country Managing Directors, plant managers, and central IT leadership alike. * Own vendor management and third-party relationships for regional IT operations: manage outsourcing partners, negotiate contracts, enforce SLAs, and ensure that external providers deliver the same quality and responsiveness as internal teams. * In tight collaboration with the Global Operations team establish a unified incident management and escalation framework across all regions: standardise severity classifications, response times, communication protocols, and post-incident review processes. Make performance visible to senior leadership and use data to drive continuous improvement. * Strong vendor management and negotiation skills: you have managed large outsourcing relationships, renegotiated contracts, and held third parties ...
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