Every day, our services ensure that everything runs smoothly in our customers' production facilities around the world. As a service specialist in the manufacturing industry, we know that people make the difference. * Recording conscientiously: technical service documentation; continuous service monitoring and reporting * Experience: at least 5 years network experience (especially WAN, SD-WAN and Zscaler necessary, but also LAN, routers, VPN, gateways, proxy, firewall); experience with advanced IT structures and systems as well as knowledge within the security environment * Additional qualification: Cisco CCNP/CCIE, knowledge of service processes according to ITIL (ITIL Foundation), experience with operational processes and ITSM (incident and change management) * Security: the security of a large, globally active company with high standards for occupational safety
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