You coordinate system maintenance, user management, and data quality, and ensure stable interfaces with SAP ECC and other connected systems * You document system changes, create user guides, and prepare or conduct training sessions for key users and end users To strengthen Welthungerhilfe's digital backbone, we are modernizing our CRM landscape - enhancing our current SAP-based solution with cloud-based platforms such as Dymatrix DynaCampaign. * You take responsibility for the administration, operation, and continuous optimization of our current CRM landscape, with focus on our current SAP-based tool MFPlus * You act as a link between business users, the project team, and external partners to ensure seamless system integration and process consistency * After the introduction of new CRM components, such as DynaCampaign and Inxmail, you take over their operational responsibility and drive ...
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