Support internal customer service teams (, CFirst Help Desk, MRT / Rental Command Centre) to coordinate aircraft-on-ground events, mobile repair team or lease engine requests to ensure a high level of responsiveness * Own, maintain and drive resolution to integrated Rolling Action Items Lists (RAIL) and briefing papers for assigned customers. * Perform regular customer site visits, including on-site contract reviews with operators, to identify improvements and beneficial contract changes * Languages: This position is part of an English-speaking work environment and requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, supplier
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