The Service Center is seeking an MRT Event Manager to join its Command Center team in Ludwigsfelde, Germany. It will likely start with reviewing MRT event data/key metrics and liaising with internal/external to address urgent issues, including with MRT technicians, shop managers, sales and finance departments. As an MRT event manager, you will also be responsible for handling day-to-day communications with our and customers related to service delivery, invoicing and any possible issue or arising disagreement. * In parallel, manage relationship and transactions with the CSC suppliers for tooling, parts and/or technicians, ensuring payment alignment, incoming invoice management and margin checks for increased profitability as well as possible escalation or dispute resolution. * Assist all other departments to resolve potential customer issues and foster strong relationship ...
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