Your business process expertise will be central to this role, helping organisations in industries such as financial services, insurance, and the public sector optimise back-office functions like Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), Claims Management, and Case Handling. * Experience : 3+ years in IT consulting, management consulting, process improvement, or a related field * Industry focus : Ideally experience in financial services, insurance, or the public sector It includes Consulting Services, Academy and Customer Support. *Quantify thebusiness and financial potential and present the most relevant KPIs and improvement areas to the management
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