Provide strategic insights and performance analysis through data-driven evaluations of process efficiency, compliance metrics, and governance effectiveness, recommending improvements to senior leadership * Strong leadership in process improvement, change management, and digital transformation initiatives * Drive process optimization and harmonization across international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutions * Collaborate with senior across underwriting, operations, compliance, and IT to define and document end-to-end processes, integrating best practices and digital tools for enhanced operational effectiveness * Design advanced training programmes for i
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