With our app and API-based solutions, Pliant allows companies to issue physical and virtual credit cards, automate payment processes, track spending, and seamlessly integrate these data into their finance stack. We are currently looking for aGerman Speaking - (Senior) Customer Relations Specialist (m/f/d) to join our team. * Own and drive the end-to-end customer experience strategy across our support operations, with a specific focus on payment-related use cases, complex account issues, and platform adoption. * Proven expertise handling complex payment-related queries (e.g. declined transactions, chargebacks, credit approvals, payment integrations) with a calm, analytical, and customer-focused approach.
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