The Service Center is seeking an MRT Event Manager to join its Command Center team in Ludwigsfelde, Germany. It will likely start with reviewing MRT event data/key metrics and liaising with internal/external to address urgent issues, including with MRT technicians, shop managers, sales and finance departments. As an MRT event manager, you will also be responsible for handling day-to-day communications with our and customers related to service delivery, invoicing and any possible issue or arising disagreement. No two days are identical, influenced by unexpected breakdowns and operational needs, requiring flexibility, ability to work autonomously and strong leadership. Keep strong control of operational, financial and service level KPIs, including annual sales and output targets, as well as of processes and best practices.
mehr