Deliver core ClimatePartner services, including (but not limited to) Corporate Carbon Footprint calculations and the coordination of financial contributions * Handle customer inquiries and cases within agreed service levels, prioritising effectively and collaborating with internal to ensure a consistent and positive customer experience * Leverage customer feedback and recurring requests to provide actionable input into the continuous improvement of our processes, solutions, and services * Create, contribute to, and maintain FAQs, help content, and internal guidelines, enabling effective self‑service for customers and internal teams * Up to 2 years of experience in customer success, customer service, or a comparable client-facing role
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