You will work at the intersection of marketing, finance, IT, and external service providers - helping us build efficient, integrated, and sustainable systems that support Welthungerhilfe's mission to end global hunger. * You coordinate system maintenance, user management, and data quality, and ensure stable interfaces with SAP ECC and other connected systems * You analyze CRM-related business processes (donor management, campaign management, relationship management) and consult on improving efficiency and system integration * You act as a link between business users, the project team, and external partners to ensure seamless system integration and process consistency * You coordinate external service providers and monitor service quality and system performance * You document system changes, create user guides, and prepare or conduct training sessions for key users and end users
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