Shopify's Global Accounts team has supported this mission by educating the largest, highest volume, and most complex merchants on what is possible with our platform. This is life-defining work that directly impacts people's lives as much as it transforms your own. This involves offering expert advice on best-in-class ecommerce practices, industry trends, API support, ERP integrations, social commerce strategies, analytics, SEO, and conducting site audits, among other responsibilities. * Escalating technical issues to Shopify's support teams when necessary. * Minimum 10 years of experience in customer success or client management, preferably with enterprise-level clients within a technology/software environment. If you want responsibility and growth, it will.
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