As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a network in Africa. Program Leadership & Governance * Act as single point of contact for Program Sponsors across the Europe Africa region * Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator * Ensure alignment across central functions, operating units, IT, external vendors, and country leadership * 8+ years of experience in large‑scale ERP and/or CRM transformation programs * Proven track record in managing complex, multi‑year global or regional programs
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